Hotel Neri

There were no surprises or deficiencies at this hotel. The staff is so professional and attentive. It is in a very quiet area that was safe to walk in the evening. There was a minor annoyance with the rug over the carpet by the couch bulging into high ridges. It should be secured so no-one trips

This is a wonderful boutique hotel at an incredible and special property. The room was modern with touches of historical charm, and the staff were warm and helpful. The onsite restaurant had delicious food options as well. This is exactly what I was seeking for my holiday.

This was the best trip yet to the Hotel Neri. We have stayed here 7 times and already booked our trip for 2026. The hotel is in a perfect location and the apartments have everything you need for a longer stay. The staff is remarkably helpful. We had a minor emergency that they helped us through and their flexibility on some scheduling was amazing. The restaurant is a hidden gem. While the location is central, it is surprisingly quiet. Housekeeping arrives every day and brings a small treat.

Hotel Neri was by far the best hotel I have ever stayed at in Spain. Located deep in the middle of the historic Gothic district, this relais & chateaux property is a must for any discerning traveler who values special one-of-a-kind hotel experiences. Thomas the gracious and very friendly Bell Captain made our first impression unforgettable! Thank you Thomas for your warm welcome and attention to details with our luggage! The reception /concierge team are simply world-class. We had a very specific and hard-to-find shopping list and the team invested time and great effort to make sure we found what we needed! Their restaurant suggestions and local tips were for us priceless!!! Thank you Eli, Tatiana, Ivan and all the team for taking such good care of us!! The Housekeeping team were wonderful! They attended to every detail in our beautiful Apartment. Gracias Mildred, Carmen, & Jocelyne for making our stay so perfect!!! The Restaurant and breakfast were outstanding!!! And we really appreciated the warm and charming service from David, Alejandro and all the team! Hotel Neri Team... we will never forget our stay with you and we look so forward to our next visit! Thank you all for your most gracious hospitality!

Our stay at Hotel Neri was average. The gentleman at the front desk was rude, which colored our whole experience. I think I would’ve had a much better overall opinion if it weren’t for his arrogance. He initially did not realize we were part of Relais and Château. He made three trips to our room and the first hour to deliver the very nice gifts from Relais and Château. After very long journey, it was quite disruptive, and after his rudeness, we were tired of the whole thing. In general, we like Relais and Château properties But would not stay in this one again.