Beautiful view and comfortable bed. And the only good customer service came from the bell hop. I would not come back here and I would advise anyone who asks to not come here. No room service plus other amenities not available. Poor customer service from front desk and the staff at 8100 restaurant. Our room wasn't ready after 4pm. Our keys didn't on our first rooms. Three tries later, they gave us different rooms. We did not receive all our items for our first breakfast. After waiting 1.5hr, we did not receive any food at our 2nd breakfast. There are no lunch options. Dinner was served in the bar. All of our steaks were overcooked but delicious. None of us complained or sent it back. The burger was also overcooked. Again, did not complain or send it back. This was supposed to be a relaxing weekend with non-ski activities, as advertised for this time of year, but there was nothing to do. And no concierge to help.

I had a great stay at the Park Hyatt Beaver Creek Resort and Spa. I was there for a conference during the off-season and the rates were very affordable. The hotel property is in a beautiful location and the hotel itself is in great condition and fits the ambiance of the area. The staff was friendly. I'd stay here again.

Amenities were amazing. The staff was very service oriented. The rooms and fragrance were very clean and welcoming.

This was a business trip where I stayed at two different locations for the same trip based on availability. This was the west of the two. Inaccessible because of community gate and nothing available in this hotel because outside of ski season. Despite the fact this for a conference that hosted about 160 folks. My personal opinion would be that the hotel could have changed their rules like later checkout or longer kitchen hours for a couple days to accommodate.

We had a good enough stay. Globalist recognition was decent with the stated benefits being valuable--- parking, resort fee and breakfast comped. They do not accept suite upgrade certs at this property. We received no upgrade and while we were given a high floor, we did not get a view. Rooms are small, but nicely decorated. Overall, it was a great stay due to its convenience and nice touches like smores and a robust breakfast offering. They also brought a teepee to our room, which was a fun surprise for the kids. They could do a better job with maintaining the property. Often wet towels were just strewn in the hallways (that's also on guests not to be rude). They also need to do a improve small things like ensuring water containers are full, cups are available, and hot chocolate is maintained. For the price of a room, nothing is more frustrating than skiing all day with kids and finding you can't get them a hot chocolate b/c the container is empty or there are no cups (every day we were there it was one of two issues). The Easter Egg hunt was a major disappointment. Kids following a woman with a giant box dropping eggs at 10am. The best resort hunt was at the Ritz Reynolds where they littered the property with eggs overnight and kids woke up to a magical hunt each day over the holiday weekend. That's much better than the cluster that was their hunt in the middle of a prime ski day. I don't know that we would return for the cost in both cash and points.