The Artist Grand Hotel of Art

If your looking for a luxury place to stay in Bilbao that goes beyond accommodation - immerses you in art,architecture,design & city energy-the ambiance & service, this hotel delivers. Wish we stayed longer… so extremely satisfied with the staff. Shout out to Virginia & team (Maria,Aliatz,Alex) Virginia was very friendly & pleasant, Maria being so welcoming during our check in. Maria at the dining area was on point with service. Definitely a great place to stay in Bilbao!!!

Fantastic location, very nice rooms and amenities. The staff were overall excellent. Surprisingly the hotel restaurant turned out to offer some of the best meals we had in Bilbao. I will return!!!

"We chose The Artist Hotel, part of the Preferred Hotels & Resorts collection, based on a recommendation that it was one of Bilbao’s top luxury hotel's. While its location across from the Guggenheim is central, that wasn’t a priority for us—and overall, the experience didn’t meet the standard we expected from a luxury property. The room was clean but small, with a super large, beautiful bathroom. Rooftop bar at sunset was a highlight, but lobby bar service was poor—we waited over 30 minutes before having to go the front desk to ask if it was even open, finally a server appeared to serve the guests. Bilbao’s Old Town was great, but persistent street vendors became uncomfortable. Also, shortly after our stay, I received a security alert about hundreds of compromised passwords. Can’t confirm it was from the hotel Wi-Fi, but it was the only digital issue in 3 weeks of travel. Decent for a short stay, but not up to the standard you'd expect from a Preferred Hotels & Resorts property.

Elegant contemporary hotel with colorful art in the elevator lobbies and some interesting sculpture here and there. Good choice of venues for dining with the rooftop terrace especially nice on a warm evening. Here we enjoyed excellent scallops and smoked salmon along with a fragrant vermouth. Our room is expansive with a sitting area and small table and a king-sized bed. Bathroom had a large soaking tub, but thankfully a separate shower area too. It would be helpful if rooms for two people had 2 luggage racks in place, although when we called for a second one, it arrived quickly. And the breakfast—not quite the largest, but the most beautifully presented buffet by far. Trimmed slices of orange and grapefruit, peeled pieces of grapefruit, lovely sliced meats and cheeses and smoked salmon, along with a varied assortment of breads and pastry. You can order eggs and pancakes and the like from the menu included as part of breakfast. Solid windows so room is very quiet and bed is very comfortable too.

Absolutely excellent from welcoming staff to comfortable and immaculately clean room. Everything stylishly done with anticipation of what you might need - even down to small details. Housekeeping prompt and unobtrusive. Breakfast expensive but good quality and generously done. We ate in Olio one night - again good food and welcoming attentive staff. Highly recommend this hotel.