Hotel AKA Boston Common

Stayed in the aka hotel for a break away after Christmas. Travelled from Ireland back here again as last time I stayed here (April for marathon week) it was amazing and this time was even better again. The location, food, everything was top class. Manager, Patrick was just out of this world incredible 👌🏻 special mention also to keyarah, Nate and James plus all the other staff who made it a special trip. We will be back.

Rebecca was fantastic in the bar! She had great drink suggestions and was so very lovely to chat with. We had a lovely nightcap with our game of cribbage.

I stayed at AKA Boston Common for 49 days (11/3–12/22, Room 808), so this review reflects a long-term experience rather than a single bad incident. On the surface, this hotel presents as polished and upscale, but over time it became clear that it is a full-on Monet—looks good at a glance, but the closer you get, the more issues appear. During my stay, I was required to move rooms three times—once voluntarily after an upgrade, and twice due to serious maintenance issues, including a sprinkler-system flood. In subsequent rooms, I experienced repeated heating failures, inconsistent hot water, and even a shower head detaching during use. The heating issues were ongoing and never fully resolved. On multiple occasions, my room dropped to 66–67 degrees despite the thermostat being set to 80. Even after maintenance visits, the room never consistently warmed beyond 75 degrees. On the morning before my departure, I woke to cold air blowing again, confirming the problem persisted through the end of my stay. Management follow-through was disappointing. Promises to check back or assist were not kept, and communication was inconsistent at best. While beverage credit was offered, it did not come close to addressing the cumulative disruption, lack of rest, and stress caused by ongoing room issues over nearly seven weeks. The saving grace of this hotel was the weekday bartender, Rebecca. Monday through Friday, she greeted my colleagues and me with genuine warmth, professionalism, and grace after very long workdays. She was consistently excellent. Unfortunately, that level of service was not present on weekends, and our group ultimately chose to avoid the hotel bar until Rebecca returned. That said, I do want to acknowledge Shirley, Wendy, James, and Nate, who were consistently kind, professional, and helpful, as well as the valet staff, who were always efficient and courteous. This hotel may work for a very short stay if expectations are modest. For long-term or extended stays, however, the operational issues, lack of follow-through, and inconsistent hospitality do not align with the image or price point the property presents.

The A-Bar is a wonderful place to go for a drink with friends. Beautiful atmosphere, cozy, great drinks and great service. Rebecca provided top notch service. As a Boston lobby bar aficionado, this is one of the best! Stop by if you are staying here or just want a drink in town.

Rebecca, the bartender was absolutely amazing. If you’re looking for a comfortable and quiet place to grab a drink, this is it!