W Boston

Three of us stayed at this property for three nights in July 2025. My spouse selected the hotel and I would not hesitate to book again. Upon my nighttime arrival, the valet, Juan, had already retrieved my bag from the taxi's trunk before I had finished paying for the taxi. Juan remembered my name and greeted me warmly each time our paths crossed. I like that a hotel key is required for the lift for security purposes. Rita with the housekeeping team is a true GEM. She made sure our room had all the amenities and was so friendly and warm each time we crossed paths. Our room was spotless and well-maintained. The location of the hotel is excellent, very close to two T stops and it's easy to get a ride share, if you need one. A taxi might take a little longer only because I don't think there are as many as there used to be. The sushi across the street was delicious and having a panera and local coffee shops across the street is fantastic. Apologies for not including pictures with this review as I wasn't the first to arrive in the room. The team in the lobby lounge was super friendly as we waited for a bit after we had checked out from our room and before our late night flights from BOS. I would happily stay here again and do recommend this hotel.

Nice Jr. Suite! The breakfast was good! The flavored water machine was a nice treat! Overall an excellent experience, and walkable to The Boston Common and some T stops! The staff was also very friendly. Only complaint was the food from the lunch menu -- not the best.

BEWARE THE VALET!! This hotel has valet only parking. A couple months after the fact... I just discovered the valet disabled my car's dashcam as soon as I dropped it off. I was just in an accident in May 2025. The literal last recording on my dashcam was dropping the car off to the valets at W Hotel Boston on March 20th, 2025. The cam was purposely turned off within 5 seconds of the valet starting to drive it. It's supposed to run 24/7... and doesn't have the ability to shut off by itself. Three months later, I was in an accident and discovered my dashcam wasn't running... It was purposely turned off right after I dropped it off at W Hotel, Boston and the valet started driving. Don't trust them!!

The hotel was OK, but we were quite surprised to be hit with a last-minute $35-per-day "destination fee" (on top of all the other fees) that wasn't revealed until we checked in. So that's another $140 for the stay. We tried breakfast one day to offset the fee a little, but (of course) breakfast for two was easily $60+. And the bacon was raw on one end and cooked on the other. And I ordered tea and had to remind the waiter three times before I got it halfway through my meal. And one of the mini jars of jelly on the table was already opened. At least the eggs were good? Room was fine, service was fine. But the hidden fee absolutely left a bad taste in my mouth.

Modern rooms stocked with an amazing assortment of snacks and beverages, great long views of the Boston skyline and beyond. Wonderful and easy walking location to The Boston Common, The Public Garden, Theater District, Restaurants and, Entertainment.