W Boston

Update: And just when we thought things couldn’t get any worse — at 12:13 a.m. on November 2nd, the fire alarm went off, waking up our entire family. It turned out that a fight had broken out downstairs in the bar, and someone pulled the fire alarm. The chaos was followed by loud sirens outside as fire trucks and police arrived at the hotel. ———————————————————————— This is probably one of the worst expensive hotels I’ve ever stayed in. We paid over $600 a night for a “mega king”room, which unfortunately faces a main street. It’s so loud at night that not even a baby sound machine can mask the club bass, car horns, loud mufflers, and sirens that go on throughout the night. I spoke to the front desk this morning about the noise and was told that I could downgrade (at my own cost) to a room not facing the main street — otherwise, we’d just have to deal with it, even with our 11 month old. That’s truly absurd. The windows are clearly not double-pane, and for the price we’re paying, this level of noise is completely unacceptable. On top of that, breakfast at this hotel is extremely overpriced. We were given a $96 daily credit, but we never spent less than $120 (including tip) for breakfast for two adults and one baby. Drip coffee is $8! One hard boiled egg is $5. Prices are just shocking.

The fire alarm went off multiple times in one night. The noise is unbearable even with ear plugs in. I booked a mega king room on a top floor and it was hopeless for getting sleep at all. Lovely room but total waste of money if you’re up all night with sirens, fire alarms, honking and bass from the club below. .

We absolutely loved our stay at the W Boston! The hotel is perfectly situated in the heart of the city, within easy walking distance to Boston Common and Copley Square, and just a short Uber ride to most major attractions. Check-in was quick and seamless, and we were warmly welcomed by Jenny and Megan at the front desk. They were incredibly friendly, helpful, and genuinely kind—going out of their way to answer our questions and make sure we felt at home. Their hospitality truly set a wonderful tone for our stay. We stayed in a corner king room, which was beautifully designed with floor-to-ceiling windows and a spa-like bathroom featuring a separate tub and shower. The room was spotless, well-maintained, and very comfortable. Because the hotel is close to nightclubs and bars, there can be some city noise, especially on lower floors, but the thoughtful addition of a white noise machine meant we weren’t bothered at all. Breakfast at the hotel was outstanding—fresh, flavorful, and perfectly prepared. The service from the wait staff was equally impressive and made for a great start to each day. Overall, the W Boston combines style, comfort, and exceptional service. We highly recommend it to anyone visiting Boston—you won’t be disappointed!

I loved the room aesthetic! The breakfast was good! The water machine was a nice addition! Jean made my check-in as seamless as expected for a hotel of this caliber! Overall an excellent experience, and so many things around made it all very convenient! I will be staying here many many times!. Read less

Tacky design but warm service and corner room upgrade is sweet. The room is also bigger than usual and in a good location next to Boston commons