Hotel Amigo

This is an excellent hotel located about one block from the main square. It has an excellent location and is close to everything. We took a taxi from the Brussels midi train station which was straightforward and cost less than 20 euros. Our room was spacious and very quiet. We literally didn’t hear any noise from other guests or the street the entire time. The bed was super comfortable and bathroom/shower were also great. We had dinner and breakfast and both were very good. Breakfast is a buffet plus selection of a few a la carte options (eggs, waffles, omelet etc..), all of which were very tasty and original in their presentation. The staff is very efficient, friendly and helpful. They put a lot of effort into making our stay as good as it could be. For instance, this was the only hotel over a 2 week trip to Belgium and the Netherlands that had our room ready on arrival (we arrived about noon) even though we were early (checkin is normally at 3pm). This may have been luck but more likely it’s because they asked us about when we would arrive and then made an effort to have the room ready. It’s also the only hotel that called us morning of to ask us about help with luggage after we had made a taxi reservation the evening prior. So this is a thoughtful and proactive hotel. The concierge in particular had some great recommendations for dinner and was super helpful in making recommendations of places to eat. Normally when I do reviews I have a suggestion or two for improvement but in this case I would give 6 stars if I could. This is a first class hotel and I highly recommend it.

This hotel has the best customer service we have ever had at a hotel. The room was spacious and they provide you several waters every day! The shower was awesome too! The service from the hotel management was Superior! The bar in the hotel itself is one of the best I have ever been to and the staff there, especially the bar manager catered to our every need and went above all expectations!

Absolutely perfect location central to all that you'd want to see and do in Brussels. Staff is friendly and helpful and the included breakfast was wonderful. Highly recommended.

We have just returned from a stay at hotel Amigo. The service and facilities were excellent. The restaurant provides an excellent environment and menu . Highly recommend

We have the most amazing time in Hotel Amigo where we celebrated our double (mine) 20th and my sister’s 15th wedding anniversary! From the moment we arrived, we truly felt special and taken care of. All the little touches and the overall atmosphere made it such a memorable experience for all of us. It was more than we expected - everything felt personal, warm, and full of kindness. Thank you to Mirko and his manager from the reservation team who managed to get us the correct rooms. Thanks to Alienor at reception, who was very welcoming and professional. We enjoyed our breakfast in the hotel, it was excellent and a wonderful choice. We got served by a wonderful team and I would especially like to mention Madel, who was very good at her job and remembered the way we liked our morning coffee, the table was always ready for us. There was also a friendly team that served us - Chiara and Claudio. We had our dinner there too, it was delicious and we got a friendly service from Gaia. Everyone working there is professional, the rooms very clean, spacious and well equipped. Thank you so much for helping us celebrate this special occasion in such a beautiful and unforgettable way. We'll always remember it with a smile!