Outstanding people and service! Quality and very comfortable hotel with spacious rooms. Only reason for the 4 star, its a bit dated and not modernized. Would have appreciated recognition of my status. Great place to stay, also much to around the area as well.

We spent 2 nights here as we arrived first in Egypt. What a great welcome to the country and to town. Centrally located, with great view of the Nile and next to the Egyptian Museum. The staff is first class. The bar, restaurants and cafe are excellent and will make you forget about going out to eat. We will go back anytime.

Lovely hotel in Cairo, with an exceptional location right on the Nile and next to the Egyptian Museum (where King Tut's burial mask and exhibition is). Rooms are spacious, if a bit dated. Complimentary pastries & fruit basket provided is a lovely touch. Beds are very comfortable and the views of the city are splendid. The breakfast buffet is incredible and offers a range of hot and cold cuisines covering a stellar array of cuisine types (Indian, European, American, etc.). The only thing that prevents me from giving a 5-star review is that as a business traveler working to accommodate multiple time zones when I am traveling, the fact that there were two incredibly loud, incredibly late weddings during the weekdays was tough to stomach. The hotel didn't give any notice, and when I called to ask about when the events were expected to conclude they gave me one time but the music continued for at least 3 additional hours past. It is no surprise this is a preferred location for large expensive destination weddings, but I'll be honest that on the nights when I wanted to catch up on sleep after working until 3 am I really wish there was better sound proofing, better communication of when the event would end, or an offer to move me to a room further away from the noise.

We recently organised a tour through the ritz Carlton to take us to the pyramids. Please BEWARE the cost of the tour does not include entrance fees and they take you to a side alley to pay for an extra service that takes you there. This cost USD 180 per person extra- so please be sure to ask upfront - we were left disappointed and shocked. We would not come back.

We were really over the clouds in this luxury hotel overlooking the Nile in the heart of Cairo, near everything you need. Everything was beyond our expectations, from service to food to sleep quality. I strongly recommend it to anyone with a reasonable budget.