Charles Hotel

Our stay at The Charles Hotel met and exceeded our high expectations. The staff, from the man who welcomed us, and helped us with our baggage, to the concierge, and even the room service server, were all professional and accommodating. The premises provided attractive and comfortable nooks to relax, and spots to gather in small groups. Our room was welcoming and tastefully appointed. The large bathroom was well-designed and equipped. Our bed was very comfortable, and the bedding was both crisp and inviting. Lastly, the food was excellent. We arrived late and exhausted and hungry. We ordered Room Service. The cod and Shepard's Pie, were both exquisitly done. We will absolutely be back!

Stayed with friends at The Charles Hotel for a night. The location is great and right near the T for easy access to the rest of the city. Room was clean and beds were very comfortable!

The Charles is in a great location. The room was clean and comfortable, although it could have used a little more lighting. The gym was great. Everyone, including the people at the front desk, housekeeping, the waiters at Henrietta's table and the parking attendants, were friendly and helpful.

The location is terrific but the architecture is horrific. I have no idea how they got planning consent to build such a monstrosity of a building. However the interiors somewhat make up for it. Our room was “nicely designed”, somewhat cookie cutter style. The bed is very comfortable and the staff terrific. The food in the main restaurant needs an overhaul. We were there during the head of the Charles and the price of the room was astronomical for what the hotel is - but hey there is no alternative and I guess AI surge pricing is what drives it.

Fabulous experience at the Charles Hotel, during Head of the Charles Regatta, there is no better place to stay. Great room, great staff, great location. Would not change a thing. Would be happy to repeat this visit and we would highly recommend it.