Majestic Barriere Cannes

Been coming here for 15 years now and its standards are dropping. It’s a shame! Last year our room was tired and had a few problems, debated if to come back this year but decided to try again. Wish I hadn’t. Our room which was prestige sea view has a small clothes rail but no draws or shelves so we were expected to live out of a suitcase for a week! We were offered a different room but was dark and hardly had a sea view. The staff were rude and treated us like we were asking for the world - not what you expect for a room over £1000 a night! We were told as not booked directly with the hotel there was little they could do! You get penalised if use another agent! They really don’t care of you are happy or not, if you come back or not! The bathroom is never stocked up correctly, you have to constantly ring down for shower gel etc However, The pool staff are amazing as usual.

Lovely, but understaffed. Really frustrating as we joined to use the beach. I love thé spa, they’re incredibly polite as are the people at the pool. Yassim is adorable. We come regularly for the restaurant as well and are always delighted. Sunday Jazz brunch is a must. Sadly, the beach needs a bit of help. It’s gorgeous and newly renovated with a superb restaurant, but the staff, specifically the ladies at reception are pretty rude (two in particular, the other two were quite young and new on the job). Service doesn’t feel at all personal. The reception at the beach made me feel like a walking credit card and rather than accommodating a request due to an eye disease not being able to sit in a windy spot, the woman tried to lay blame on me for not booking properly. You shouldn’t have to fight for 100 euro chairs, only to be told you need to up-speck to a 130 euro chair. Note, about five couples cut us in line and the reception did nothing to mitigate this. I hope the managers sort this out. Someone more senior needs to be present. They barely knew how to enter a reservation on the system. Our pontoon waiter was lovely as were the bus boys. So that was a plus. Sadly, they were run off their feet - it shouldn’t take an hour to receive a 30 euro cocktail you go here to be spoiled. I’ll give them another change, but have no interstate in returning if they don’t step it up.

A heartfelt thank you to Giuseppe and his entire team for the truly wonderful stay we had! From the moment we arrived, we were welcomed with warmth, professionalism, and an exceptional level of kindness that is rare to find. Every detail was thoughtfully taken care of, making our experience unforgettable. If you’re looking for the highest standards of hospitality, the Majestic is the place to be. We felt truly cared for — thank you again for making our stay so special!

We had a wonderful stay at the Majestic! Isabelle K. really stood out as a wonderful help during our visit. She went above and beyond to help us with our requests! She was so kind and helpful. We can’t wait to return and stay at this beautiful hotel again.

I had a truly horrifying experience while staying here on this week and the hotel’s lack of response has made it even worse. After a night out in canns, my cousin and I were chased by men who harassed us. Desperate to get to safety, we ran back to the hotel, only to find the front doors locked, forcing us to enter through the underground staff area to reach our rooms. This was absolutely terrifying. I immediately emailed the hotel to express my concerns and request CCTV footage showing us running from the officers and entering the building. However, the hotel has completely ignored my email—no response, no acknowledgment, nothing. A hotel should be a place of safety, yet this one not only failed us in a moment of real danger but has since refused to even address what happened. The fact that they won’t even respond to a serious incident like this speaks volumes about their lack of concern for guest safety. I strongly advise anyone considering this hotel to think twice—if something goes wrong, don’t expect them to help you.