Ace Hotel Chicago

Hotel is modern and the rooms have minimalist feel to them. Bed was great and the room size was fine for two people. No drawers, which i missed, but good closet and a wall system w some hooks on it that was helpful. Staff was also helpful and nice. Lobby bar and 7th floor bar were both enjoyable. Definitely don’t miss a trip to the 7th floor especially if weather is good. It’s a bit out of downtown so we used Uber to get around. Guinness brewery and Rose Mary are great walkable choices.

Inadequate bathroom ventilation. Bed sits too low. When it was discovered that our reservation was booked with parking, that we did not need, the front desk advisor made zero effort to rectify that. We will not stay here again.

I needed to extend my stay in Chicago for two days because my boyfriend was in the hospital and The Emily Hotel took us in. Do book early, because the last minute bookings are pricey, at least around Thanksgiving. The lobby at the Emily is light and airy and has a great coffee shop. The Fora restaurant there serves great food and the staff were very attentive and kind. Even though I was just waiting for an order, they seated me, brought me a small pitcher of water, and made me feel welcome. The front desk staff were friendly, efficient, and courteous. When I asked for some changes they cheerfully went out of their way to help -- they showed a great deal of kindness throughout my stay. The rooms are minimalist but have everything you need, and have a kind of open charm. I liked that the sink was outside the bathroom. It makes it easy for two people to get dressed or ready for bed. The rooms overlooking the next building could use a layer of sheers inside the curtains, but privacy was not a problem. I liked The Emily very much. It is simple and imaginative, very comfortable, and suffused with kindness.

Nice hotel in the center of the West Loop. Between the hotel and the area if you’re bored it’s your fault. Nice bar and restaurant. Clean comfortable rooms. I’d definitely go back for a staycation or business trip.

Great neighborhood full of top restaurants. A short walk into the loop for entertainment and the business district if that’s what you’re here for.