Hotel Crescent Court

Stayed NYE. We had some drinks/food at the bar in the lobby. Ashley was our bartender and she was incredible and so kind. The concierge, Jim, checked us in and was very friendly. He filled us in on the activities the crescent was hosting that evening. Lastly, Amy down at the spa was a lifesaver when I forgot to bring a hair tie! Overall great service and hospitality, we will continue to come back! The hotel was decorated beautifully for the holiday season. Downtown location makes it easy to get to great bars and restaurants. Rooms were clean with normal amenities, the Juliet balconies are pretty but you can’t open them anymore. Overall a quiet, luxury hotel, average pricing for 4+ star hotel.

As opposed to our inital stay at this hotel about 6 months ago, this time it did not go so well. They did not have a room available at 5:30! By the time we returned from dinner I was certain they would have given us an upgrade, which they did not (I reserved thorugh AMEX platinum). Also the room was not prepared for 2 guests (watre, towels, etc...). When I complained they offered a discount, which was not applied to the bill.

Kip (Cyprionna) made us feel so welcome at the bar. The drink she made was amazing. The experience here was quite pleasurable and I’ll definitely return.

Kip is not just a bartender—she’s an experience. From the moment you step up to the bar, her presence is warm, confident, and effortlessly professional. She has an exceptional ability to read the room, anticipate needs, and make every guest feel genuinely welcomed and valued. Her craftsmanship behind the bar is top-tier. Every drink is thoughtfully prepared, perfectly balanced, and served with pride. Whether it’s a classic cocktail or a creative recommendation tailored to your taste, Kip delivers consistency and excellence every single time. What truly sets Kip apart, however, is her character. She brings energy without ego, humor without distraction, and professionalism without stiffness. She elevates the atmosphere, supports her team, and leaves a lasting impression on guests long after the glass is empty.

Nice hotel in Uptown. Stayed in the Metropolitan suite and it was big but very contemporary and stark. Spacious master with large king bed. Nice that it had no carpet. Master bath was very nice, big soaking tub and walk in shower. Second bath not so much. The sink in the second bath was about 2 inches deep and the faucet was low. Hard to even wash my hands. Sounds minor but we book suites so my wife can have the big bath and I use the half bath. It didn't have room to put anything. HVAC controls were confusing and hard to adjust. The website for booking is not good. Confusing information about payment and hard to confirm reservations once made. Room service was very expensive and Valet was $70 per night. Did not have the feel of a luxury 5 star hotel although service was good. Trays from in room dining were left in the hall from multiple rooms all day. This is a beautiful hotel but if you don't like a contemporary feel it may not be for you. Needs some TLC.