Rosewood Mansion on Turtle Creek

The Mansion in Dallas is a nice enough venue, but the rooms and décor feel dated and very much from prior years. For the price point, we expected a more refreshed and luxurious experience. The Christmas Eve dinner was especially disappointing. Several courses were poorly executed and felt haphazard, lacking the quality and care you would expect from a property with this reputation. Overall, the meal was not worth the cost. Between the outdated rooms and the underwhelming dining experience, we did not feel the stay justified the expense. Unfortunately, this is not a place we are likely to return to.

What an amazing trip unique site seeing a lot of good people surrounded me at this place. It was super amazing and highly recommended to others.

The Mansion Bat is fun when the Hunter Sullivan Band with Brady Mosher is there ! ! The guitar player is bad ass and he’s cute too . Seating is limited . General cover is $20 pp.

As expected for a property that has been in operation for decades, they do a nice job. Everything you would expect from a “nice” hotel: comfortable, quiet rooms; excellent twice daily housekeeping; great service that balances warmth with professionalism; a fun bar and restaurant that qualifies as a local “institution” and a location that is quiet while being convenient to Dallas, etc. They pull off the trick of making you think you are their most important guest (think Cheers where everyone knows your name). My primary suggestion is that the common areas are stale and need a refresh (e.g., new carpet, paint, deferred maintenance, etc). Rosewood is building a bunch of new hotels globally, so it would be nice for it to spend some money on the brand’s original property. Would recommend and stay again, yet there are certainly newer and more interesting properties in Dallas.

This hotel was very disappointing. We have been guests at many Rosewood properties and been very happy and impressed with our stays. We assumed this one would measure up to the other Rosewood Hotels, but it's hard to believe this is owned by the same group. We arrived to our room which appeared dated and smelled of smoke. We were moved to another room which was basically the same, except smelled of must/mold with a hint of old stale smoke. Areas of carpet were stained, the bed sheets were piling. We were shown another room, but it was the same. The hallway leading to the fitness center consisted of a thoroughly stained carpet that was actually really gross. So hard to understand why they don't replace it. Wallpaper is peeling in the hallway with a stained dilapidated screen/partition to try to hide it. Service was just okay. Housekeeping was very late afternoon, Manager tried to be helpful about the too, but really had no tools to work with as all the rooms are the same. Restaurant food was good, but atmosphere also tired. Generally speaking this hotel is stale and made for a stay where instead of enjoying time in the room, we endured time in the room. The worst part of it all, was Dallas was sold out of all other luxury hotel rooms during this time, so we could not move. The mansion is a beautiful building with massive potential. I can only assume there is a big refresh planned to keep up with Rosewood standards. But until then, the room rates are not worth it whatsoever. *A side note: Our flight home was cancelled so we chose to stay at the Ritz-Carleton Las Colinas, and it was lovely. Topnotch service, refreshed rooms, spa, multiple dining options. Would recommend.