Jumeirah Marsa Al Arab

Exceptional service and outstanding accommodations define the experience. From attentive room service to every hotel amenity, the level of care is truly impeccable. The staff goes above and beyond to ensure every guest feels fully satisfied. The hotel’s facilities are luxurious, immaculately maintained, and thoughtfully designed. With an excellent selection of restaurants and pools, plus a beach setup unlike any other, this is a truly unforgettable destination.

Our stay at Jumeirah Marsa Al Arab was nothing short of exceptional. The hotel itself is absolutely stunning—modern, elegant, and beautifully designed. As a brand-new property, everything feels fresh, luxurious, and thoughtfully curated, setting a new standard for luxury hospitality in Dubai. The level of service throughout the hotel was outstanding, but the highlight of our stay was undoubtedly the 24-hour butler service that comes with staying in one of the top suites. Our butler, Clive, truly made this experience unforgettable. He went above and beyond in every possible way—always available, incredibly attentive, and genuinely dedicated to making our stay perfect. No matter the time or request, Clive handled everything seamlessly with warmth, professionalism, and care. My son really loved having Clive with us and wants to go back see him again soon. From personalized touches to flawless execution of every detail, the service exceeded all expectations. This was easily one of the best hotel experiences we’ve ever had, and we cannot recommend Jumeirah Marsa Al Arab highly enough. A truly world-class hotel with world-class service—we will absolutely be returning.

Our stay at Marsa Al Arab was nothing short of extraordinary. From the stunning design to the flawless service, every detail felt thoughtfully curated and genuinely luxurious. A very special thank you to our dedicated butler, Mirzo, who truly elevated our experience. His professionalism, warmth, and constant attention to detail made us feel completely cared for at all times. Mirzo anticipated our needs before we even had to ask and handled everything with such grace and precision. This level of personalized service is rare and unforgettable. Marsa Al Arab is a true gem, and Mirzo is an absolute star—he represents hospitality at its finest

Jumeirah Marsa Al Arab delivered an experience that went far beyond what any of us expected, and it quickly became the standout highlight of our entire trip. From the moment my colleagues Ahmed, Fatima, Rashid, and I stepped into the lobby, we were struck by the hotel’s stunning super‑yacht‑inspired architecture—sleek lines, warm lighting, and panoramic windows that immediately set the tone for a luxurious stay. The check‑in process was smooth and welcoming, with staff offering refreshments and handling everything with a level of professionalism that made us feel genuinely valued. When we reached our rooms, the first thing we noticed was the breathtaking pool view stretching out toward the open sea. The infinity pool seemed to merge seamlessly with the horizon, and the iconic silhouette of the Burj Al Arab added a dramatic touch that made the entire scene feel almost cinematic. Each morning, we found ourselves stepping out onto the terrace just to take in that view before starting the day. The rooms themselves were spacious, beautifully designed, and filled with thoughtful details—from the soft lighting to the comfortable bedding to the elegant bathroom layout. Ahmed kept commenting on how the room felt both modern and relaxing, while Fatima loved the subtle touches like the curated minibar and the personalized welcome amenities. But the real highlight for all of us was the time we spent by the pool. The pool service at Marsa Al Arab was exceptional in every sense. The attendants were attentive without being intrusive, always appearing at the right moment with chilled towels, infused water, or fresh fruit skewers. They remembered our preferences after the first day—Rashid’s favorite iced coffee, Fatima’s preference for sparkling water, and Ahmed’s habit of ordering fresh juices. The loungers were incredibly comfortable, and the overall atmosphere was calm, refined, and perfect for unwinding after meetings or simply enjoying the sun. We also appreciated how well the staff managed the pool area. Even during busier times, the service remained consistent, and the team made sure we always had everything we needed. The combination of the serene pool environment, the sweeping sea views, and the impeccable service created a sense of effortless luxury that stayed with us throughout the trip. Beyond the pool, the hotel’s dining options were equally impressive. Breakfast was a daily highlight—fresh pastries, high‑quality ingredients, and a wide selection that catered to every preference. Ahmed couldn’t stop talking about the pastries, while Fatima loved the fresh fruit and the way the staff remembered her coffee order each morning. The restaurants offered a mix of international and local flavors, and every meal felt thoughtfully prepared and beautifully presented. Throughout our stay, the staff consistently went above and beyond, whether it was arranging transportation, offering recommendations, or simply checking in to make sure everything was perfect. Rashid mentioned several times that although the hotel is undeniably on the higher end in terms of pricing, the overall experience—from the rooms to the pool to the service—felt worth every dirham. The combination of luxury, comfort, and attention to detail made it an ideal choice for both work and relaxation. By the time we checked out, all of us agreed that Jumeirah Marsa Al Arab had set a new standard for what a modern luxury hotel should be. It’s the kind of place that stays with you long after you leave, and we’re already talking about returning on our next trip.

Beautiful new property in Dubai. The property smells luxe the minute you enter, and the grounds and views were gorgeous. Our room showed a couple signs of wear (curtains and floors) which was odd for such a new property, but overall was excellent. The views were slightly marred by ongoing construction across Dubai, but that’s what you’ll see no matter where you go — cranes. The breakfast spread was excellent, and service was mostly good. The restaurants on the property were also excellent - Kira isn’t affiliated directly but is a stone’s throw away, and the food was awesome. The Bombay Club was also great. At $3k+ per night during this season, you’d expect an in-person walkthrough of the room’s amenities and more personal butler service… but that’s not offered here. Maybe it would be on request. The e-butler was fine. They got whatever I needed done, done correctly. There is buggy service to all the other Jumeirah restaurants and facilities in this area. Shimmers in particular was excellent. The price point may be steep for some if you are comparing it to other “5 star resorts” in Dubai, but it really is a cut above the rest.