One&Only The Palm Dubai

Our first experience of One & Only The Palm , beautiful low-rise Moorish design and only around 90 rooms and a handful of standalone villas. We stayed in a garden view room on the ground floor, this entry level room would be a suite in some hotels, spacious and very comfortable . The property has a serene and luxurious feel, understated elegance but not stuffy in any way. Whoever is in charge of staff training / recruitment has it nailed, they’re friendly but professional and you genuinely feel valued as a guest…there’s a fine line between fawning over a guest and delivering great service, they’ve got it just right here. 3 pools, - ( inc 1 adult only smaller spa pool) we preferred the 50m ‘ family’ pool, plenty of well spaced deep cushioned sun-beds ( yay!) and pool staff keep you well hydrated with complimentary water ( in a cool box) and ice-creams, try the coconut, delicious! Guest loos are scrupulously clean. Construction- well, you’re in Dubai! No impact around the family pool, personally we kept away from the ( Safina) pool , too noisy for us but it seemed popular with some other guests. Although you’re a taxi ride away from iconic sights, the hotel provides complimentary boat transfers across to its sister hotel- Royal Mirage; handy to give you more eating choices ( discount if on HB) . We tried Tagine Terrace there, service was great but food was just average, however do try the Indian restaurant called Tresind, the butter pepper garlic prawns cooked at the table were superb together with the fish patra, that was sublime, husband recommended the vegetarian thali . …bring your appetite as portions are generous. Carpaccio starter at Zest restaurant back at O& O and saffron risotto with beef cheek were a couple of standout meals. You also have the Michelin starred French restaurant if a tasting menu(s) were a consideration. Not sure we would have HB again, little too restrictive but it suited this 5 day trip. Breakfast is well thought out with a buffet of Arabic dips, salads, smoked salmon, cheeses , fresh fruits ( yummy coconut chia pudding) pastries / breads galore and an à la carte menu worth trying together with the delicious fresh smoothie concoctions, something for all tastes… Must admit, we always compare hotels to our favourite- The Datai, it’s hard to compete and their food offerings are hard to beat…..would I recommend O & O The Palm, overall, yes….the staff are excellent, thank you for looking after us!

Amazing experience at hydro riding the efoil board! 10/10 recommend if you’re in the area. Peter at hydro was very good vibes and super helpful!

We had a great experience on our last stay last January 2026 in the property because of Aswin, Delly, Abdul, Juned. The service that they have provided has exceeded our expectation and beyond. The service itself is 7 star!!! What an amazing team! We will never forget our One&Only The Palm staycation because of you guys. Thank you.

The most amazing hotel - the rooms are luxurious…the facilities fantastic…wonderful service particularly from Santosh who made our dining experience so wonderful

My husband and I enjoyed a wonderful three-night stay at the O&O Palm Hotel. Staying at an O&O property had long been a dream of mine, and Palm exceeded all expectations. The hotel is beautifully designed, serene, and impeccably maintained, with exceptional service throughout our stay. Even a small mix-up with our restaurant reservation did not diminish our experience in any way. A special thank you to our butler, Jay, who truly went above and beyond to ensure our visit was perfect. His professionalism, warmth, and attention to detail made a lasting impression, and his care continued even after our return home. We couldn’t have asked for a better experience.