Sheraton Grand Hotel & Spa

Had really high expectations for this spa as was recommended by my mum who has been a few times. It is an amazing experience and different to most spas. It has a number of different spaces with saunas, steam rooms, pools ect. Really is a vast space. Is showing signs of wear and tear and needs some TLC. No phones were allowed in the spa area, which is understandable, so no photos were taken. Few tiles missing from the pool, quite busy so not a lot space in each room, the mist button in the salt room wasn’t working ect. Is a very big space and really is a fantastic experience. Staff all seem very friendly too. We had some massages and the treatment space is very nice and calm. Got the feeling that they’re riding in the fact that they have so many options to choose from and really is a spa DAY not just an hour or 2, rather than perfecting the areas to a high standard. Good day out, however needs work and management on the amount of people there. We had lunch in the spa cafe, not a lot of great option and the food is very, very basic for the price. Would not eat there again at all.

A nice central option in Edinburgh. It’s not quite a 5-star option but I’d rate it as a solid 4-star option. There were some shortcomings in the club lounge (staff said it was table service so we almost missed out on the snacks). Breakfast was nice in the restaurant with good a la carte options but it’s disappointing they don’t have freshly squeezed orange juice. The room was clean and the bed was comfortable but the towels were too soft to dry your body effectively and the toiletries were standard Sheraton ones even in account room. The view from the room was nothing special. However, with the good location, at the right price, this hotel can be a solid option in Edinburgh.

We had previously visited the hotel during the Christmas season and it was absolutely amazing! This summer was our first time visiting during the warmer months, and we were just as impressed – if not more! The entrance, the reception area, and all shared spaces were filled with beautiful fresh flowers, creating a truly welcoming atmosphere. The staff manages to exceed our expectations every single time – incredibly polite, friendly, and always available to help at any hour of the day. One Square Restaurant was outstanding, offering top-quality, five-star dining – every dish was delicious and beautifully presented. One Square Bar is always a lovely and cozy place to relax, and the team there is always more than happy to help you choose the perfect drink, whether it’s wine, a cocktail, or what else Gin! We will definitely be coming back again!

Upgrade for the room and extra polite stuff! Club membership highly recommended to enjoy breakfast and drinks in a nice atmosphere! Thanks and see you soon

The Club lounge is really nice the staff is good and the room is big and well designed. The hotel has a good location it is close to Edinburgh Castle and you can walk around and find things to explore. The ambience of the hotel is great and breakfast is wonderful