I had booked into the hotel for one night as the Hilton den Haag was full. I had moved from the Hilton which is next door at 7:30am and dropped my bag at reception gave my name and confirmed all was good with the booking. Arrived at the hotel at 9:00pm to be told no rooms and by the way the hotel was overbooked for nine rooms in total. This has never happened especially when I reconfirmed my booking earlier in the day. I managed to get a room by agreeing to have a room where the air conditioner was not working and half the ceiling was missing as I was too exhausted to do anything else. Do not ever consider staying here if you want to be assured you have a room.

The bathrooms were terrible: rusty and dirty. After complaining the first day, nothing really changed. The sink and bathtub faucets were rusty. There was even a dirty liquid leaking from the bathtub. We were there for almost a week (with 2 bedrooms that were more or less the same).

Lovely hotel - beautiful - clean - more than you need - parking with possibility to charge your electric car - very friendly welcome - central location - recommended when in Den haag - thanks a lot !

The hotel is located next to the main shopping streets to the city. The area is known for the embassies and ambassador’s residencies. The hotel has a nice outside terrace. Staff is friendly and competent. Rooms are good, but a little bit out of date. Breakfast is very good.

A lovely, old style four star hotel in a convenient neighborhood. I was able to rent a bicycle for the entire day for only 17.50 euros so I could explore the town and visit the beaches. I had a very early flight and was able to request a light breakfast and juice to go which was a very nice service. Front desk staff were all very friendly. I did request a wake up call which never happened. Fortunately I had set my own alarm. The staff did call me when my 4am airport taxi arrived at the hotel and all was well. A small hiccup in an otherwise enjoyable stay.