The Fontenay

Stayed here in late July. During all our stay temperature in Hamburg didn’t go over 73F (23°C), cloudy and raining for all 5 days. It was warmer in the room. It’s a great hotel, but would never go back, maybe only in dead of winter. The air conditioning was set to 18°C (64F). When we arrived we thought room was warm because curtains were open and a/c was not on. We were wrong, it never got cold. Called engineer and after 2h 4 people checking it and multiple thermometer measurements I was told everything was working as it should. The a/c outlet did have a temp of 18 °, but bedroom and bed area was 24° (75F), the a/c simply is not big enough to cool the room, it’s like trying to warm a house with a hair dryer. Nights were very uncomfortable, sweaty uncomfortable. The whole hotel felt stuffy. I’m sure the hotel is great in winter, service was great, breakfast was good, small buffet but good enough, rooftop bar was very nice. We had a lake view and it was pretty. Decided to stay here as my husband had a conference to attend at the university which is a 5 min walk. Concierge was also great. Would I stay here again? No. I like to sleep in a room where I don’t feel like a sauna. Even with balcony door fully open during day it didn’t cool it.

One of the most spectacular city hotels I have been to. Absolute five star superior experience on every level. The location in a park by the lake in walking distance to the city center is unbeaten. The indoor/outdoor pool on the roof with terrace and bar with views over the lake and the city is unforgettable. Rooms, staff, restaurants, breakfast are impeccable. We will be back. We loved the bike rental service because its the best way around town.

The hotel really provides great service. It's not just the beautiful design and spacious, well-appointed rooms, but especially the staff. The hotel is located at an exclusive address on the Alster Lake, surrounded by parks and next to the waterfront promenade. It's wonderful to have breakfast on the terrace overlooking the park and the lake. An indisputable exclusive advantage of the hotel is the swimming pool and wellness on the roof. The view from the sauna to the countryside is stunning. Thanks to booking with Virtuoso, we got a beautiful room. I definitely recommend the hotel. If I had to make one comment, it would be about the signature cocktails in the rooftop bar. I found them too heavy and sweet for the summer season, but that's probably just my subjective feeling.

I had a great experience at Fontaney. Very good welcoming. The food was delicious and the spa treatment were top notch. I left feeling incredibly relaxed and rejuvenated. Highly recommend During my stay , one of the Room Cleaners was exceptional nice and helpful. Please let her know I really appreciate her assistance. Very kind gir. She did a very good Job. She told me her name is Ilona.💯Thank you Fontaney

My stay at The Fonteney Hamburg was a seamless blend of architectural elegance and lakeside serenity, where every détail was impeccable as well as the service that seemed choreographed to elevate both comfort and contemplation.