See all rooms
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
We recommend booking a stay with free cancellation in case your plans change.
Premier Garden-View Room, Two Doubles
You have until October 23, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until October 23, 2026 to cancel this reservation without penalty.
Premier Garden-View Room, King
You have until October 23, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until October 23, 2026 to cancel this reservation without penalty.
Garden Terrace Room, King
You have until October 23, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until October 23, 2026 to cancel this reservation without penalty.
Garden View Room, 2 Double Beds
You have until October 23, 2026 to cancel this reservation without penalty.
Breakfast Included
You have until October 23, 2026 to cancel this reservation without penalty.
Garden Terrace Room, 2 Double Beds
You have until October 23, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until October 23, 2026 to cancel this reservation without penalty.
Suite, 1 King bed, garden view
You have until October 23, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until October 23, 2026 to cancel this reservation without penalty.
Lotus Suite
You have until October 23, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until October 23, 2026 to cancel this reservation without penalty.
Lagoon Villa, King
You have until October 23, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until October 23, 2026 to cancel this reservation without penalty.
West Lake Villa
You have until October 23, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until October 23, 2026 to cancel this reservation without penalty.
Royal West Lake Villa
You have until October 23, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until October 23, 2026 to cancel this reservation without penalty.
Villa, 1 King bed, garden view
You have until October 23, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until October 23, 2026 to cancel this reservation without penalty.
Please note: room photos and descriptions are representative of the room category. Actual rooms may vary from what is shown. Information and pricing is subject to change without notice. While we do our very best to ensure that information appearing in this website is complete and accurate, we cannot be responsible for incomplete and inaccurate representations, which may or may not be under our control. Rates are quoted in USD, based on double occupancy, and are per room, per night, and include any free nights or other discounts, unless otherwise specified. Additional guests in the room, children, roll-away beds, and incidental charges may be at an additional cost.
An unexpected destination, Hangzhou offers guests a unique experience of China, and the Four Seasons Hotel Hangzhou at West Lake is the perfect place to stay. Experience the beauty and poetry of Chinese tradition in this intimate lakeside village.
Four Seasons Hangzhou at West Lake
5 Lingyin Road Hangzhou 310013, Xihu Qu,
Hangzhou Shi, China,
Hangzhou, China
310000
Nearest Airport: HGH
I absolutely love Four Seasons Hangzhou at West Lake. It’s not just the group’s ESG efforts, you really feel how much the hotel cares about the environment. No single-use plastics anywhere: water’s in cans, the toiletries are big refill bottles to cut waste, and even the takeaway boxes in the restaurants are biodegradable. As someone who’s really into sustainability, it’s brilliant to see these kinds of eco-friendly steps at such a stunning hotel
N Z
Best hotel in Hangzhou. Bright , modern and welcoming with all the comforts you'd expect from a Four Seasons. Flower displays in the main lobby a wonder. Rooms large and spacious with great power showers and ferocious aircon that's welcome on a hot night. Reception staff helpful and efficient. Location superb - a ten minute walk from the front door to the lake but it's even better to take the electric boat from the dock by the old pool. The views from the boat on a good day are stunning. The hotel gardens are a joy. Watch out for the amazing bird life in the trees. One negative is the reservation system for the Michelin restaurant. They changed our dinner slot without telling us. As a result we had to head off to the Aman half an hour away to eat. Better coordination would have made our trip even better. Good breakfast although short on western staples.
gordon m - London, United Kingdom
I recently stayed at Four Seasons Hotel Hangzhou at West Lake, and what stood out most was the team’s professionalism in a moment that truly mattered. On the second day of my stay, I experienced sudden discomfort and wasn’t sure how to proceed. Manager Y. Huang responded with remarkable efficiency and sound judgment — arranging the necessary medication and medical support promptly. Equally important was the empathy shown to my wife, who was understandably concerned. The team handled everything with calmness and genuine care, with special thanks to Carina, whose kindness brought great comfort during the situation. As a frequent traveler between Hong Kong and Boston, I have seen many luxury properties — this was service at its finest.
Relax63278058953
Right at the doorstep of the West Lake this is a beautiful property with immaculate gardens that made morning walks all the better. The service from the team in particular is worth noting, we had an wonderful pre-arrival experience in which the highly experienced team (in particular Lulu & Amber) helped us arrange and manage our various activities and restaurant reservations during our time in Hangzhou. This was also executed faultlessly by our guide Forrest. If you can, definitely book the private boat experience which takes you off the beaten track of the West Lake - unsurprising that the area has inspired artists and poets from centuries past. Delicious Jin Sha restaurant which had already come highly recommended prior to our stay by friends but we were blown away with the most delicate Zhejiang cuisine. We'll be back in hopefully the not too distant future and cannot wait to continue discovering Hangzhou in its many seasons.
mmsanwar - Hong Kong, China
We had a amazing stay here. Both the Italian and Chinese cuisine are great, especially the Chinese. Also, any staff we encountered treated us so well and gave us the best experience. Special thanks to our room attendant Clark for the cute gift. We loved it!
Jet09987952807
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved