The Reverie Saigon

One of the most amazing and pleasant experiences I’ve ever had. The staff members are polite and very helpful. The design, decor, facilities, amenities, ambiance and services are top notch. One of a kind masterpiece.

We chose the Reverie based on the Tripadvisor reviews. The stay was excellent. The hotel is beautiful and decadent just like the pictures. They gave us a beautiful anniversary welcome gift. Check in was very smooth and they have more than enough staffing in the hotel. The room is very opulent and luxurious. We loved it. The gym and pool facilities were great. One of the best parts about this hotel is the location. Traffic can be brutal so it was great to be able to walk to a lot of the sites. there are three entrances so pickup and drop off can be confusing sometimes, but the staff is eager to help.

Dates of Stay: August 29-September 1 Reservation: Panorama Suite (w/Business Lounge access and free minibar) Loyalty Program: OneKey Loyalty Program Status: Gold Loyalty Program Benefits: 1 bottle of wine, 20% off food and beverage Automatic Room Upgrade: Not Applicable (reserved best standard room) Breakfast: Variety: 8/10 Service: 9/10 Quality: 8/10 Facilities (lobby, business lounge, restaurants pool area, room): Materials: 9/10 Condition: 9/10 Service: 9/10 Notes: 1. My wife and I were celebrating our 1 year wedding anniversary, and the hotel provided us with a chilled bottle of wine, desserts and special flower arrangements in our room upon arrival. This was greatly appreciated. 2. The hotel is not identified on the outside of the building in the same manner as most other hotels, luxury or otherwise, and, further, the hotel has a private entry way for vehicles in order to support the privacy and security of those staying at the property. This is fairly unique and brings an added sense of comfort versus competitors. 3. Upon arrival, the hotel indicated that there was a promotion to move from the Panorama Suite to either of the two Designer Suite at an additional cost of $1600/night. I toured and was impressed by the Designer Suites, however, I ultimately declined.

What a fantastic hotel and the staff were superb. The hotel location is excellent, right in the heart of District one. The decor and view with in the hotel create a wow factor when we first arrived. The staff are so welcoming from the moment we arrived and were constantly looking to make every minute of our stay a memorable one. The only downside is that we didn’t stay longer. We would definitely recommend this hotel for anyone staying in Ho Chi Minh City. And would love to return in the future. Special shout out to the Assistant Manager Ngen (hope I have spelt that right). Her passion for her job and attention to detail with all the guests at breakfast was top class. Definitely a 5 star experience

I had left a backpack at the airport when arriving in Ho Chi Minh City. When I informed the hotel, they immediately activated their staff to check with the airport and D Phuong went all the way to the airport to look for my bag and brought it back to me after retrieving it from Lost & Found. I must compliment Phuong and the rest of the team at Reverie Saigon for their excellent service. This is the 4th time I have stayed at the Reverie. I always stay here when in Ho Chi Minh City. It is a fantastic hotel, not just in terms of the physical qualities, but the staff are excellent. They remember my preferences, and are led by the incomparable Tony Tuan Nguyen. Will recommend this hotel in a heartbeat.