The Upper House

I had a wonderful stay at the hotel. A special thank you to Edward, who was incredibly attentive and professional. From check-in to departure, you could really feel how thoughtful and reliable he is, which made the whole stay very comfortable and reassuring. I would also like to compliment the front desk team. Everyone was warm, friendly, and very polite. Every time I returned to the hotel and saw their smiles, it genuinely felt uplifting — the fatigue from the day’s travels would instantly disappear. It truly made the stay even more memorable. ✨

I recently stayed at The Upper House in Hong Kong to celebrate my birthday with friends, and the experience was truly exceptional from beginning to end. From the moment we arrived, the team made us feel incredibly welcome. The check-in process was seamless, and the service throughout our stay was warm, attentive, and genuine without ever feeling intrusive. Every interaction with the staff reflected the level of care and professionalism that makes this hotel so special. The room was beautiful, peaceful, and thoughtfully designed — the perfect place to relax and enjoy the stunning view of Hong Kong. What made the stay even more memorable was the attention to detail and the way the team made my birthday celebration feel truly special. Although our stay was short, it exceeded all expectations and left a lasting impression on both me and my friends. Thank you to the wonderful team at The Upper House for such a memorable experience. I will definitely be returning and highly recommend this hotel to anyone visiting Hong Kong.

Ideal location—just a short walk from everything, making it effortless to explore the area. The atmosphere has a calm, cozy vibe, and our room was spotless and truly comfortable. Me and my husband especially appreciated the welcoming cake and candle, such a thoughtful touch. The entire place is well maintained and surprisingly quiet, and the staff are genuinely kind and welcoming. Overall, we had a fantastic stay. We left feeling refreshed and truly appreciated. I’d happily return and recommend this place without hesitation.

Our time at Upper House was amazing. It is a beautiful hotel in a great location to walk anywhere you want. However, what really made our stay special was the incredible staff. This was our second time to Hong Kong, but it was such a richer experience, thanks to the time Upper House employees took to ensure we had authentic, local adventures. In particular, Sharon lead us to fabulous local restaurants and gave us tips on where best to visit and shop. If you are coming to Hong Kong, don’t miss your chance to stay at Upper House. You will be glad you did!

Upper House is not just a nice hotel; they treat you above and beyond what you expected. The staff is very helpful and professional, especially the front desk lady, Sharon. Sharon always greets us with a warm smile and offers us something after a long day. When we came back from our outing, tired, she always asked what she could bring to our room. I always request a hot ginger tea with lemon and honey. After that, Sharon remembered what made us feel good after a long day: hot ginger tea brought to our room each day. Someday, she even brought a nice cooling face mask to our room for us to refresh. Sharon is an amazing lady; she makes our trip so enjoyable. I'm really glad to have discovered Upper House. Hope to return to The Upper House again soon.