Azerai La Residence, Hue

Amazing days well spent at Azerai La Residence Hue. The hotel is so beautiful. Colonial elegance mixed with modern style. The garden, pool area, and spa felt like a peaceful oasis - a perfect place to relax. Amazing service. The staff were warm, kind, and always so helpful. Our rooms was spacious, tastefully decorated, with amazing views from the balcony. The bed was incredibly comfortable, and we truly appreciated the fresh fruit, cakes, and the ginger tea with honey - especially thoughtful, as I had a sore throat. All the little details made us feel genuinely welcome. We were truly impressed. Breakfast was absolutely delicious, with plenty of options - all made with care and high-quality ingredients. Special thanks to the incredible chef Mr. Nguyen Dong Hai - every dish was a masterpiece. We were in awe of the flavors, the presentation, and the love behind the food. The entire dining experience felt like a culinary adventure. I highly recommend Azerai La Residence Hue. Would love to go back.

We stayed at the Azerai La Residence Hue for 4 nights. From the moment we walked in to this historic and well cared for hotel we felt relaxed, with a warm greeting from their lovely staff and a gorgeous room overlooking the perfume river. You can tell all the people at the Azerai love the hotel and Hue. From reception to the restaurant to the spa. Other stand outs include the guest relation manager Nguyet, Y in the Spa, and Khoa who drove for both our transfer to Da Nang as well as our tours of Hue. Definitely get a tour of the Imperial City, Mausoleums and Pagodas of Hue. We did 2 tours organised by the hotel, with Khoa as driver and Van as our guide, and these were absolute highlights of our trip. Van was an amazing guide and she is a wonderful ambassador for the city, providing informative and insightful background to some of the city history and monuments. Only comment for improvement would be that the swimming pool was very deep and consequently only the shallow end was really usable, but we enjoyed it nevertheless each day. Should change be considered to the pool area in the future the hotel should consider making the pool shallower in depth, and adding some trees nearby that could provide some shade over the pool itself during the hot days. But only very minor points as this is a fabulous hotel. Thank you to the Azerai for a wonderful stay in Hue.

The Azerai is an outstanding hotel where all members of staff are totally residents focussed. Guest Relations was especially outstanding able to make arrangements with impressive professionalism. The food is worthy of separate comment…. It was beautifully presented and of great quality

The experience is more than great. The hotel itself is well decorated and clean. There is nothing to complain. But the small details and gestures that the staff put into this place are stunning. They pay so much attention to the guests and make our stay perfect. L'une de mes expériences les plus belles. Les personnels sont incroyables et font très attention à notre bien être. On a eu une belle vue sur la rivière des Parfums en plus. C'est génial !

A Refuge in a Busy City. First Class Service. Kind staff. They go above and beyond. The restaurant and shops are operated by talented teammates. We cannot wait to return. Was. Their driver, Khao, drove very safely and accommodated our last minute long drive. I’m coming back soon for a family retreat.