Amazing institution. Great service and food offer with the Italian Sapori and the Terrase. To discover !

From the moment we walked in the door until the valet brought us our car upon departure, our stay was an amazing experience. The hotel, though recently remodeled, made us feel as if we stepped back into time with the exquisite decor. Chandeliers, fresh flowers, gold banisters, marble flooring, and large suites, welcomed us. The pool was heated and ideal for swimming laps. And the outside heated and over-sized hot tub was so much fun with the Alps as a back drop. The restaurant experience blew us away because they devote an entire room to breakfast foods. Laura and Francesca not just waited on us but catered to our every whim. Being tourists from America, they also suggested great places to shop and eat chocolates! Our stay at the Victoria-Jungfrau Grand Hotel was truly one of our highlights of our European vacation.

We stayed for two nights early May. We were impressed by the service and the food of the hotel's restaurants. All staff was super-friendly and attentive. The room was clean, spacious and equipped with all we needed. The hotel is well located, close to shops, railway stations and restaurants. We ate at Radius and La Terrasse. The food was very good in both but Radius beat most we had in the last few months. Although pricey, we strongly recommend trying it. The pool area is nice, probably a bit small if the hotel is fully booked. We liked the SPA area, a quiet place to relax. We had 2 treatments each, both standard (neither great nor bad). We will go again.

Amazing hotel with different restaurants. Even if you can't afford a room, you can enjoy the delicious food in various restaurants. Everyone is welcome, and the architecture is truly worth a visit. Also the view from the Terrasse is amazing.

We have stayed at the Victoria Jungfrau many times in the past 20+ years and I’m pleased to say the VJ is back on top form after a few service issues 8 or 10 years ago. Our junior suite overlooking the Jungfrau was refurbished and fresh, housekeeping accommodated us by cleaning our suite at the time we specified, wifi was strong, everything perfect. It was great to be welcomed back by some of the longer term staff members including Francesca in the Terrace Restaurant, Dragan the concierge and Ragzin in the spa. They all have the very highest service ethic. Management really has a strong hold on all aspects of the hotel’s operation.