Park Hyatt Istanbul - Macka Palas

From the amazing, professional yet humble GM Erhan with his elite & expert hospitality, the fantadtic Senol from concierge, housekeeping and everyone in between, best service hands down I've ever experienced in Turkey. The moment we checked in to the very end check out, the service was seamless and exceptional and could not highly recommend this hotel and its staff enough. The gym is super clean and has everything you need to get a great workout. The breakfast crew made my kids, wife and I all feel welcome every morning. The talented gozleme lady greets you with a radiant smile and she genuinely looks like she enjoys serving her amazing and very delicious gozleme. 3 x great restaurants in Kalimera, Nusret and Ciprianis. We did Nusret burgers which was nice and Cirprianis, although pricey, the food was exceptional. The location of the hotel is perfect with all the high end retails walking distance. My new favourite hotel in Istanbul and perhaps all of Turkey.

This was one of the best hotel experiences we have had, and we have traveled extensively all over the world. The gentleman at the front desk, Ata Gurpinar, was most welcoming and very helpful in explaining details about our stay. He even escorted us to our room and explained how everything worked. Next we went to the Greek restaurant and had a wonderful meal and the maitre d’ was very helpful explaining the various dishes. The grilled sea bass was the best we have had in Turkey. As we were leaving the hotel for the airport the General Manager, Ethan Yurtsever, engaged us in a delightful conversation. We just can’t say enough good about this hotel. We hope to come back to Istanbul to stay here again!!!!

The service at the hotel is impeccable — from the front desk to the doormen, bellboys, and housekeepers, everyone goes above and beyond. You truly feel at home, even when far from home. The rooms are spacious and thoughtfully designed, as are the bathrooms. The hospitality is incredible, with many excellent restaurants to enjoy on property. The location is outstanding, allowing you to fully experience and enjoy local life like a true Istanbulite.

Very Nice Boutique Hotel and good located. But i had recently Very bad experience with Staff at Check-in, and Unfortunately this Hotel is not taking care how to treat Globalist Members. Therefore i will consider different Hotels in Istanbul which takes care about the Top customers.

Exceptional staff, efficient, friendly and very welcoming. Lovely property and location. Very clean and lovely rooms.