Las Brisas Ixtapa

This has been an excellent choice for a quiet place to hide. The highlight is Célica at the spa. I had the Ritual Coco Lima, which was an incredible experience. Célica was amazing. Please ask for her to be your therapist. She is attentive, professional, and a true healer.

Highly recommend using their spa services, very relaxing clean and beautiful setting. I highly recommend massage therapist Celica she did a great job on my back.

The rooms are lovely. Terrace is very big with a lovely hammock. The family pools are lovely. There is an adult only pool which is nice, but could use some freshening. The beach team, is wonderful! Always attentive, friendly and helpful. The food in the restaurants is okay. The entire staff at Las Brisas were great!

Booked via Expedia to attend a wedding and 7 day stay. Booking direct we received several conflicting responses on pricing. Expedia was a much better value and check-in at the hotel was a breeze. The hotel is kept nicely for its age. There requires a lot of walking/stairs to get around the hotel, this is not the place to book if mobility is an issue. CONS: 1) The lack of communication regarding all inclusive options for dining other than the buffet 2) The non-working elevator to the beach 3) Bats in the walkway down from the 19th floor 4) The 19th floor is locate above the lobby/bar/reception area and has an open hallway looking over the bar/reception/lobby, expect to hear loud talking, kids screeching and music until 1AM. 5) Insects- sugar ants were visible by day 2 and small roaches by day 6 6) Only location for drinks in the hotel is the lobby bar that opens at 6pm. 7) The wait time for drinks to be served in the restaurants/buffet areas and having to sign after every time is confusing. 8) Waiting for a table to be assigned/signing after every meal- there really isn't a point to this as my assigned table was given away while I was serving myself and had to ask for another table. PROS: 1) AMAZING VIEW AND PRIVATE BEACH 2) Friendly staff- we got so much help from reception for transportation options (combi stop is at the bottom of the hill at the entrance to the hotel), $ exchange on site, reservations, etc. 3) Noe in excursions gets you the best guides and rates! He was fantastic to work with. 4) Budget and family friendly 5) Breakfast was great every day Overall - would stay here again but avoid the all-inclusive cost unless you plan to be at the beach a lot or you get a good deal. The 5 min trek down to the public transportation is worth the additional savings and experience. Best place for a drink is the beach! AVOID THE 19TH FLOOR.

The service is AMAZING! Every single person who waited on us or helped us was absolutely incredible. The staff are friendly and go above and beyond. I wish I could remember all of their names but Sergio and Margarito at the beach are two that stand out. The resort is a bit older but they were painting and fixing things while we were there. The beach elevator doesn’t work and did not work the month we were there. Be prepared for a lot of steps!! They do have a shuttle to take you to and from the beach and pool if you prefer. There were always plenty of chairs at the pool and beach, even at 11:00 am. If you travel you know this can be an issue at some resorts. There was about a week of very strong surf when we did not swim in the ocean. On non strong surf days we did enjoy swimming in the very clear waters of their private beach. The room was clean and comfortable. The only downside was that the Brisas Club was only open for a part of the time we were there. We liked it to get coffee and water in the morning. You can hear the lobby noise on the 20th floor but we brought a small noise machine and that was more than enough to sleep without all the lobby noise. The buffet is ok but if I did not go all inclusive I wouldn’t have e paid for it. However, the specialty restaurants were very good. We got a great deal on this hotel so overall a great trip.