The David Citadel Hotel

I loved my stay at the hotel the room had wonderful view and the service was excellent i especially appreciated the evening cleaning service the employee iyad come every day to clean my room THank you so much iyad

When we cane to the David Citadel one of the highlights was the amazing breakfast (pro tip eat outside over looking the pool and the old city it’s beautiful) Ata, Samer, and Samir are the best they all went above and beyond their service was amazing and made me feel like a king! I loved the hotel and can’t wait to come back for my next vacation.

To: Mr. Baha Haddad Chief Executive Officer The David Citadel Hotel Dear Mr. Haddad, I would like to express my sincere gratitude and appreciation to the management and staff of The David Citadel Hotel, and in particular to Mr. Firas Abu Hawa, for the outstanding and flawless management of my son’s Bar Mitzvah event, which was held at the hotel. The event was managed to perfection for 140 guests, with every detail executed at the highest level. The food was exceptional in quality, presentation, and taste, receiving endless compliments from our guests. The hotel rooms and accommodations were equally perfect—comfortable, elegant, and maintained to the highest standards—contributing greatly to the overall experience. From the initial planning stages through the event itself, the professionalism, availability, attention to detail, and personal care were evident at every step. Mr. Firas Abu Hawa demonstrated remarkable dedication, leadership, and responsibility, ensuring that the entire event ran smoothly and exceeded all expectations. It was truly reassuring to know that such an important family celebration was in such capable and professional hands. Please accept my sincere thanks for the outstanding service, commitment, and hospitality we received. We would be delighted to warmly recommend The David Citadel Hotel and its events team and look forward to celebrating future occasions at the hotel. With great appreciation

The best hotel in Jerusalem and the best location. And I like the staff in hotel there smile all the time the best staff is Iyad and nidal from the housekeeping

I stayed at the David Citadel for a mix of business and pleasure, and the hotel absolutely lived up to its reputation. The rooms, location, and amenities are excellent, but what truly set this visit apart was the concierge team, especially Ilan. I’ve stayed in many excellent hotels over the years and have worked with some very good concierges, but Ilan genuinely stands out. He combines warmth, professionalism, and a deep understanding of Jerusalem in a way that elevated my entire stay. He arranged restaurant reservations that were otherwise impossible to get, organized reliable cars and drivers for both business meetings and touring, and offered thoughtful local guidance that only someone with real experience can provide. When I needed to change rooms due to scheduling, he handled it immediately and smoothly, removing any stress from the situation. Throughout the visit he checked in just enough to make sure everything was perfect, always in a sincere and unobtrusive way. His attention and care turned a very good stay into an exceptional one. The David Citadel is a top tier hotel on its own, but Ilan’s concierge service brings it to another level. I highly recommend connecting with him early in your stay.