Sheraton Grand Krakow

We had the best stay at the hotel. The team at the hotel was highly attentive, incredibly warm and extremely helpful. A big shout out to the F&B head, Jatinder, who indulged us with our specific dietary requirements and made our stay memorable. Highly recommended.

The stay was much nicer thanks to Maria; she made sure that we had everything that we want and need during our stay, and the services from the bar that she provided were done with high professionalism Thanks Maria. Obrigado Very nice hotel, close to the old city center, spacious rooms, the lobby was perfect with a nice bar and restaurant. There is also a sport bar in the Hotel, where they serve some tasty food.

This hotel was fabulous. Whilst the exterior looks a bit drab, the interior is gorgeous. The rooms are plush and olden era yet modern and new. We stayed in the gorgeous suite overlooking the castle and river which was magnificent. There is a wonderful lounge for club members with delicious meals. The concierge Monika was super helpful and very knowledgeable, helping us plan a memorable stay in Krakow. Highly recommend this hotel.

The Sheraton Hotel located near the Old town with stunning views of the river and Wawel castle. It offers everything you need for a great stay - cozy rooms, cleanliness, fitness, a delicious breakfast , good restaurant for lunch and dinner and a 24-hour club lounge where you can find snacks and drinks even at night. The hotel offers a well-equipped fitness center with a swimming pool, sauna, massage and jacuzzi. In summer, there is a rooftop restaurant and bar with an incredibly beautiful view, I highly recommend it! The hotel can also host a conference or event. But the main treasure of this hotel is its amazing staff. General Manager Mr. Papatolios and his team are fabulous people who are deeply passionate about their work. The level of hospitality and care about guests is exceptional ! I have stayed at this hotel many times and the staff always leave a lasting impression with their professionalism, friendliness and hospitality. In Sheraton Krakow hotel all managers, receptionists, club lounge workers, concierge, supervisors, chefs, waiters, cooks, bell boys, housekeeping - everyone tries to do the best and you always want to come back as soon as possible. The general manager Mr Apostolos Papatolios, despite working hard , he is always visible and very open to communicate with guests to ensure they are happy to be here. The Sheraton Krakow team is the best Marriott Bonvoy team in Poland. Thank you so much and see you soon! G-d bless you!

Clean rooms, friendly staff, and a great location. Everything was comfortable and well organized. I’d definitely stay here again.