Sheraton Grand Krakow

The hotel is very well located, right in front of the river and next to the castle, making it easy to explore the city on foot. The staff were very friendly and helpful throughout the stay. The room was spacious and comfortable and the spa area was very relaxing, with an indoor pool, jacuzzi, and sauna. Breakfast had a good variety and quality of options. Access to the Club Lounge was also a great plus, with snacks and drinks available throughout the day, and even proper dinner options served in the evening. The perfect place to stay in Krakow!

Lovely hotel with great amenities and restaurants, and super friendly and helpful staff. Emilia working at the bar was very personable and also creative, she made me a cocktail of her own design when she heard I liked bourbon. Think she called it a "bourbon banger." If you like apple, ginger, and bourbon, you'll love it.

The Sheraton Grand was absolutely amazing! From the service, to the food, to the aesthetic. This was our first time staying there. It was my husbands ,second time in Poland and my first time. Shamon (possibly spelled wrong) your head bartender, was the highlight of our stay. He was friendly, kind, helpful, and made the best espresso martini I’ve ever had! Please give him extra praise from The Ulrich’s. My husband is Eric and I am Samantha and we are very grateful for all your hard work.

I stayed there with my Grandson for 4 nights 11-15 May… The hotel greeting was good…found room ok. Room was fab.. beds really comfy. Got B&B, buffet breakfast was great. We ate twice in the restaurant, it is Italian cuisine, my Grandson loved the pizzas and the lasagne was lovely. We had a view over River Vistula. The first night we arrived it was late but it was so lovely that we went a walk following the river…no loiterers, no rubbish lying… just lovely, felt very safe. My Grandson used the gym every day…we used the swimming pool and the jacuzzi. Just a perfect end to a perfect city break. I need to mention Konrad at reception, he helped us with printing vouchers for a tour and also checking the pick up time for a tour as there was some confusion… he took the pressure from us. Overall the hotel is very busy and well organised…staff were all friendly and helpful. I didn’t find any negatives….just thank you to the staff for making our time special.

Sofia at Anima took care of us tonight and did an outstanding job. Great service with great food. Sofia is the best!