The Ritz-Carlton, Kuala Lumpur

A slightly older hotel but the family suites were amazing two bedroom suite had 2.5 bathrooms huge dining area and a huge as well as kitchen facilities, et cetera. Location is good stuck onto more which complement the hotel is already excellent dining options. would recommend it for anyone staying in KL who needs a larger footprint room.

Their warm hospitality made our stay truly unforgettable. Mr. Masum took great care of us throughout our visit.He was incredibly kind and friendly, and quickly bonded with our son. Thank you for making our first stay in Kuala Lumpur such a wonderful and memorable experience.

All thanks to Nilufa service. She is very friendly and loves to help us. The buffet is also very luxurious.

A shout out to Masum B. He dealt with our bags upon arrival and throughout our stay he paid particular attention and care He was excellent! The hotel is dated but the price was excellent for larger rooms. Good use a refresh but overall great experience and staff were all great

We stayed here for 4 nights with our teens in the 2 bedroom suite. The suite on the 32nd floor was wonderful and we loved the extra space with dining and kitchen. Our stay was very comfortable and pleasant but not exceptional. Concierge team do a good job of welcoming you and very prompt in unloading and loading bags off and on the car. Reception is more mechanical and lacks warmth or welcoming attitude. Except a welcome letter no welcome amenities in room , a very lazy ritz , a fruit bowl in a suite is bare minimum. The second morning the whole suite had an odour from the neighbours kitchen which was sorted when we called reception.We went out and when we returned later in the evening the rooms smelled fresh. Appreciate the hard working housekeeping lady who would clean the rooms to a high standard. We asked the concierge to recommend a cab for a day tour and confirmed payment by card ..,the driver was good but made us take a detour next day on the way to the airport to collect the card machine. This almost made us miss our flight inspite of paying more than for an uber , so be careful and arrange your own local transportation. Overall loved the location and the accommodation where a family can stay comfortably with ample space and kitchen facilities.. Would recommend but would also explore if other options are available.