The Ritz-Carlton, Kyoto

Words might just fail me to truly express how much we adored this place! This is our first time staying at a Ritz and we were completely blown away. The kindness of the staff and eagerness to assist us with any questions is unmatched. There are so many smiling faces greeting you when you return each evening. I enjoyed the pool and sauna. The rooms are well equipped with everything you could possibly need or may have forgotten, the bed is so comfortable! We had a delicious dinner our first night at Mizuki. The breakfast is outstanding too! Roberto and Emma were awesome! Truly thank you for such an incredible and memorable stay! We hope to return to Kyoto and no doubt would love to stay here again!!

This place cost $1500 a night and they don't even offer streaming services on tv unless you use your Apple TV account. Plus we weren't even told about this when we checked in. It's ridiclous and the Ritz and Marriott should be ashamed.

We had the most amazing experience at this beautiful, quiet and extremely Zen hotel. The staff were so welcoming and accommodating and SWEET! When the kiosk that sold French macarons was closed and I had missed them for the day, a woman on the staff named Emma had some hand delivered to my room! Also a woman on the staff named Morae was probably one of the kindest people I have ever met! She made us feel as though we were the only couple staying in the hotel! Kyoto is such a magical beautiful city. We were also able to walk to the main shops very easily within 15 minutes. Cannot recommend this hotel enough!

This hotel can be a little deceiving because when you pull up it is a little understated. But the lobby is beautiful and while the rooms are not like an American Ritz Carlton they are functional and fine. The service is perfection personified and breakfast something special. The location is within walking distance of super areas and we were made to feel very welcome. I would stay here again.

We stayed at the Ritz Carlton Kyoto for our 50th wedding anniversary. We had high expectations based on the reputation of the hotel. Our expectations were greatly exceeded. The room was wonderful, the restaurants top notch. We were greeted by the Rooms Division Manager, Masaya Tanaka, who proved to be the most outstanding feature of the hotel. Through the attention of Tanaka-san and his well trained and attentive staff, we felt as if we had a new immediate family! Highly recommend this hotel.