The Signature at MGM Grand

Nice view. Will definitely be visiting again. This time with entire family so they can share same experience. Thanks for the hospitality.

Very comfortable bed with spectacular views and amenities. TV should have Internet connection to use Bluetooth. Bed was exceptionally comfortable with high quality mattress. High end appliances

Pros: Internal covered walkway to MGM grand pool and monorail. Complimentary valet parking. Easy self checkin. Although no mention of this in the confirmation emails that there is no checkin desk at tower 3 . We had to figure it out. No need to walk through a Casino to get to your room. Central location with quick access to Sphere , monorail, strip and other attractions. Cons: Could not book online on mgm resorts site. It kept failing and saying call support and kept putting a charge on my card for each attempt. When I called the support staff were very helpful and able to book the hotel and shows quickly. No indication on which tower the room is at on the confirmation email. Google maps directions took us o employee parking. Bathroom door didn't lock only toilet door locks Not enough room for luggage to be stored away The bell desk guy wouldn't leave the cart for us to load ourselves. We had to pack up quickly while he waited. We can do this ourselves in 3 star hotels like Holiday Inn. Balcony door didn't open. Defeats the purpose of "Strip View" $9 for each bottle of water.

Awesome place to stay just wish the pool hour were longer late night.the guess rooms are awesome stayed here before with my husband on ours anniversary

We stayed at The Signature at MGM Grand from July 3–5 and were extremely disappointed with the experience. From the moment we checked in, the service was disorganized and unhelpful. We asked which tower was closest to the MGM Grand casino and were incorrectly told Tower 3—when Tower 1 is much closer. This made navigating the property needlessly inconvenient. The in-room “At Your Service” line was essentially useless. I waited over 25 minutes on hold without ever speaking to anyone. Throughout our stay, multiple employees promised to call us back about various requests, including luggage delivery and EV charging—yet not a single person followed through. It took over 90 minutes just to get our bags delivered to the room. For a hotel that positions itself as a luxury property, this level of service is unacceptable. One of the main reasons we chose The Signature was the advertised electric vehicle charging, which turned out to be completely misleading. There are only three chargers for the entire property, with no reservation system and no way to track which cars need charging. A valet attendant told us she would call either way—whether they were able to charge the car or not—so we could plan accordingly for our drive home. That call never came. No effort was made to resolve any of these issues during our stay, and we were left to deal with the consequences ourselves. I expected far better from an MGM property and from a listing featured through Costco Travel. I would not stay here again or recommend it to others until the hotel makes serious improvements to both service and communication.