W Las Vegas

Fantastic stay at the W Las Vegas, which is already an upscale and first class experience before an extensive remodel to complete the transition from The Delano to the full W vibe, which will be a major journey as this is now the largest W property in the world. Fantastic staff, manager Darren did a masterful job juggling a completely full house. Front office staff Cesar and Alexandria, and Nicholas at the bell desk were all great. Skyfall is still happening and remains one of the most impressive views in all of Vegas. Very short walk to the neighboring Mandalay casino, and the W gym is really great, much much nicer than neighboring Mandalay Bay gym.

The "W" is part of the Mandalayj Bay complex, although treated as a separate property. The rooms were OK, although a little "tired" for what is supposed to be a premium hotel. It is a long walk to the Casino, but not so far as to be taxing. There are several quality restaurants on the property, at several price levels. the House of Blues is always one of our favorites. Like most casinos on the strip, the Casino here has fewer old style slots only around a dozen video poker machines ( and not a very good variety of the poker machines). One of the good features is the tram to the Luxor and Excalibur. There is a mall with shops and restaurants between the Mandalay Bay and Excalibur, including a very good Irish Pub. We had stayed at the Mandalay Bay the first months it was opened. It has grown, and like most strip hotels, it does not really aim for the middle of the road tourist.

Bathroom linens were scratchy and thin, we had requested a high floor but got a room on the 4th floor with a few of the wall next door. Lobby is kept dark for some reason. MGM keep asking to sign into their app.

The W Las Vegas is the third name the hotel at 3940 South Las Vegas Boulevard has had since it opened 22 years ago. This was my fourth stay at the property, but my first since it was rebranded as a W. Very little seems to have changed, other than the fact that there are no longer any restaurants operating on the property beyond a coffee stand and a couple of bars (room service is available, but pricey). To make matters worse, the coffee shop opened late on at least two of the mornings during my stay. I’ve always liked this hotel because it’s removed from the Strip’s hustle and bustle, is smoke-free, and you don’t have to drag your suitcase through a casino just to check in. That said, despite the rebrand, the property doesn’t feel like a W. It lacks the energy, design sensibility, and service touches typically associated with the brand. The rooms are large and comfortable, and I believe they all have a full bath plus a half bath. My biggest complaint, however, was housekeeping: no one cleaned our room during the three days we were there, despite repeatedly pressing the “clean room” button by the front door. Until the hotel delivers a consistent W-level experience, including reliable housekeeping, on-time basic amenities, and on-site restaurants, I wouldn’t stay here again.

Although the grounds and communal areas look great the rooms look their age (I'd say at least a decade old). It's not a bad hotel but it is one that has no soul. Although the check in staff was lovely they actually have no power to help you in anyway as they need to get sign off from an elusive manager who is not on the ground for the smallest thing. Since there was bo other rooms available and ours was thouroughly stained, we received a suite upgrade. Sadly, while our room was dirty and unacceptable, moving rooms took a lot of insisting. Housekeeping is ok but regularly leaves dust or items behind. Overall not a bad experience but not a good one either.