Andaz London Liverpool Street

Visiting your hotel was an absolute pleasure. We felt completely relaxed and fully welcome during our stay. . Massive credit to all your staff .

We had a wonderful stay at Andaz London Liverpool Street. The location is simply unbeatable—right next to Liverpool Street Station, making it incredibly convenient to get around the city. There’s also a fantastic selection of restaurants and pubs nearby, and many of London’s top attractions are within easy walking distance. What truly made our stay special was the incredibly friendly and attentive staff. We were traveling with our little kids, and the team went above and beyond to ensure our stay was comfortable, smooth, and enjoyable for the whole family. Overall, a perfect blend of location, hospitality, and convenience—we would absolutely love to stay here again!

Went to Andaz in early March I was invited by a vendor so we had the room where they gave presentations. The room was cramped as you would expect from any property in Central London but it was fine. When lunchtime came I wanted somewhere to pray so I went to the reception and asked if they have a place I could use to pray. The reception is was polite, they said that they don't have a quiet room I could use. There was a small alcove kind of room next to the reception which was separate to the main lobby and no one was there. There were a few couches there so I asked the reception is if I could just pray in a corner. She said that she has to check with her manager. So she went and asked and came back and the manager rejected my request because other people need to use the room even though it was empty. The receptionist told me that I should go to a nearby mosque. Thankfully Brick Lane mosque was 15 minute walk away so I was able to go during lunchtime and come back but that took the whole lunch time. It was Ramadan so it's a good thing I didn't need to have lunch but it was tiring. Not a good experience, did not feel welcome. I appreciate the receptionist was at least polite but it's pretty poor that they don't provide anywhere for Muslims to pray when they have many places for people to drink alcohol. Would try to avoid this place in the future.

Traveled to the UK with my daughter. Stayed at the Andaz London. The overall experience was excellent. The front staff was exceptional. From Anastasia, Kaylan, Lynn, Jacob and everyone else I spoke to, they were incredible. I have traveled to many hotels for business and pleasure and the front desk staff was the best I have ever dealt with. The restaurant staff and housekeeping were also did an awesome job. I don’t write many reviews but this hotel stands out. Management must empower their team to deal with issues and I give them a hats off to them as the staff really shined through. Thanks for a beautiful time at a very cool hotel and a great location.

A quirky hotel with great facilities attached to Liverpool Street Station. Staff were all very attentive and helpful, nothing was too much trouble. There is lots of space in the hotel, plenty of places to sit and the decoration is very good too, together with a choice of dining and drinking sections. The room was clean and well-equipped. All this and an amazing Masonic Temple open to view by arrangement!!