We went for the afternoon tea for my daughters 12th birthday. Part of the fun of course is the three tiers of food but sadly they served each person a plate with all the bits on so the magic was gone but also it’s a real pain to actually cut a scone when you’ve no room. There’s no picking what you fancy and sadly the girls didn’t actually care for most of the food. They love an afternoon tea, usually a real treat but this was very under par. Absolutely not worth £201.25 for two children and one adult.

100/100 - the hotel could not have done more. As I was driving I called the hotel few hours before arrival to ask about parking. There is nothing on-site, but they will valet park the car and no issues with that. (£65 for 24 hours) I don’t think that is too bad in central London. I think his name was Jake, but I might be wrong, on the front desk, was very accommodating and helped us find a restaurant for lunch. We were attending a black tie event in the evening and the mannerisms of all the staff were great, they would ask how you were if they passed you in the corridor and felt like they genuinely were pleased to have you at the hotel. This is the best customer service I have ever experienced at a hotel in the U.K! In the morning I forgot my charger so got a wake up call, which I did ignore at 9am as I was feeling a little tired possibly due the 24/7 bar I may have attended at 2am… I then received a knock on the door to make sure I was up, which I did appreciate it, although I might not have sounded like I did. Breakfast was incredible, I am not coeliac but my partner is, so I always ask and they said most of the menu can be made to accommodate, so that was good! Jade who served us at breakfast was so polite, positive and I even interrupted her to tell her how great her customer service is. Actually 95/100. I am 2m tall and didn’t fit under the shower but I think if I had gotten a different room I would have been okay…

Classic British Charm characterises The Chesterfield some of that comes from the building itself but much of the warmth and friendliness comes from Adam Lake and his team who always have the time to care about people. From the doormen to the front desk, at the Conservatory or the Terrace Bar everyone is warm and friendly. Other bonuses are that the hotel is dog loving and close to a hidden gem known as Shepherd Market a place that captures the essence of a bygone era taking me back full circle to "British Charm" - that is my experience at The Chesterfield in a nutshell. go there, you will never forget the feeling!

Amazing service! From the moment we walked in the staff was incredible. Perfect location. Easy to jump on tube. 10 mini walk to Buckingham palace. Easy walk or tube to Westminster area. We loved our stay. We will definitely return. Ask Lorius to book your dinner reservations. He knows his stuff. He sent us to the best Indian restaurant right around the corner for an incredible dinner.

The Chesterfield Hotel is a hidden gem in Mayfair providing sophisticated, discreet and elegant hotel facilities. We used the library as a private dining venue for a special 90th birthday celebration for afternoon tea and the staff provided impeccable service and gracious care of our esteemed guests and the whimsical afternoon tea experience created a lighthearted and fun backdrop to this unique celebration.