Jumeirah Carlton Tower

My friend and I recently visited The Jumeriah Carlton Tower to celebrate our milestone birthdays. From the moment we arrived, to our departure, everything was absolutely perfect. The hotel is spotless and a credit to the housekeeping team who work extremely hard. We received a wonderful upgrade to a garden suite, which was decorated with balloons, hand written messages and lots of delicious sweet treats. The location of the hotel is excellent, positioned in the heart of Belgravia, the Cadagon gardens are situated immediately across the road, Harvey Nichols and many high-end boutiques are just around the corner, Sloane Square is also a short distance away and as two females, we felt very safe walking around the area. During our stay we made use of the spa facilities and enjoyed the garden inspired afternoon tea, which were both delightful. A special thank you to Thomas who served us in the Chinoiserie What really stood out for us was the warmth and friendliness of all the Jumeriah team, nothing was too much trouble. It really was a wonderful stay and I would highly recommend this hotel to anyone looking for luxury, within a relaxed and friendly environment.

Great experience at the Jumeirah Carlton, London. Easy check, check out, friendly staff, spacious, clean and luxurious rooms. Has everything you need. (well, my coffee maker didn't work, but that apart all was good) Food service shuts pretty early, so I couldn't get dinner unfortunately as I arrived a little late. Was ona quick in and out business trip, look forward to staying their again and enjoying the amenities.

The hotel was amazing, staff were very friendly and made our stay memorable. We had two young kids and they catered very well for kids. We would recommend anyone to stay here.

We recently stayed at the Jumeirah Carlton Tower in London for the first time and I honestly can’t imagine coming to London again and staying anywhere else. From the moment we arrived, everything about our experience was seamless and special. We were kindly upgraded to a City View room which made our stay even more memorable. The staff were outstanding: polite, genuinely happy, and incredibly approachable,not just with us but with our children as well. It’s rare to find that level of consistent warmth across all interactions. Our room was impeccably maintained each day and I particularly appreciated the thoughtful approach to sustainability, whether it was the mindful reuse of towels and bed linens or the fact that extras like toothbrushes or body lotion were provided when needed but not wasted by default. The hotel itself is simply stunning. Every detail from the spoons to the plates, body products, and even the toothbrushes speaks to impeccable quality and luxury. It’s a place where you truly feel taken care of. As Muslim travelers, it meant a great deal to find a room equipped with a shutoff (bidet), which is quite rare to find in UK hotels. That small but meaningful touch made our stay even more comfortable. We recommend this hotel 100% to anyone visiting London and as for us, we’re already planning our return. A solid 1000% from us!

The Carlton Tower Hotel is located in the heart of Knightsbridge and has spacious, modernised rooms with spectacular views (particularly at the upper floors). The staff is attentive and very friendly. The breakfast buffet was a bit limited for a 5* hotel but overall totally fine. Very cool lounge and fitness areas. The hotel is very family friendly. Perfect for a city trip with kids if you’re looking for a high quality stay.