The Ritz London

We were truly in awe of how wonderful all the staff were. They were so courteous, welcoming, and incredibly helpful. Although we were just ordinary people celebrating a special occasion, every visitor was treated with the same care and respect. We had a wonderful room, as the door opened, it took our breath away because we also had a Christmas Tree, which we weren't expecting. The room was overlooking the New Year's Day Parade, so we had a Birds Eye view whilst sipping our complementary champagne because it was our Wedding Anniversary and a special birthday. We have been smiling ever since we came home as it was all genuinely magical and it surpassed all our expectations. Forever in love with the Ritz!

Our recent short stay at the Ritz London a few days before Christmas was a dream come true! My mother and I felt as transported into a fairy tale! This magnificent and iconic hotel in Mayfair truly deserves its reputation! First of all we were both speechless while discovering the ground floor, the lobby (with its somptuous Christmas Tree) and the Ritz Restaurant, all so beautifully and festively decorated. But this was little compared to the excitment we felt when entering our splendid Junior Suites: a huge natural and carefully decorated Christmas Tree was twinkling nearby the chimney!! Our rooms were very pretty and comfortable with an excellent Turndown Service. We also really appreciated that both our suites were communicating! The Ritz Restaurant, where we had the opportunity to enjoy a lunch just after we arrived, is one of our best memories! We had never eaten before a lunch of this quality and perfection (I am still dreaming of the Scallops, a pure delicacy) Breakfasts also reach perfection at the Ritz Restaurant, where Kevin anticipated our needs and pampered us! We were also very lucky to enjoy an Afternoon Tea in the elegant and festive Palm Court during our stay! A moment of grace with delicate Sandwiches, fresh warm Scones and cute Pastries, which we accompanied with the exquisite Ritz Christmas Tea!! And last but not least, we want to congratulate and thank the entire Ritz staff and especially all the persons that we had the pleasure to meet and that contributed to make our short stay so marvellous and unforgettable : the Reception Team (that were so patient and helpful), the waiters at the Palm Court and Ritz Restaurant (Special thanks to Kevin), the Concierge Team (so attentive, we really appreciated the proposal to bring us some tea and shortbreads to our suites when once coming back late at night!), the Turndown Service ladies, the welcoming doormen! That is what we remember most: the attentive, kind and gracious contact that we experienced in this unique hotel!! We have visited many beautiful and luxury hotels around the world but the Ritz London has that little 'plus' thing that makes our heart vibrate! We are already thinking of Christmas 2026 and seriously hope to spend it at the Ritz London!!

Lovely location, lovely staff. We loved visiting London over Xmas. Hotel was nicely decorated and clean. Good was abit pricey and average but everything else was well worth it. Would return but would eat out instead.

The Ritz London is a beautiful blend of old-world Gilded Age grandeur and modern comfort. From the moment you step inside, the atmosphere feels timeless — richly decorated, elegant, and unmistakably iconic. While the dress code may feel strict at first, it quickly becomes clear why it’s enforced. It preserves the character of the space and maintains an ambiance that truly suits the heritage of the hotel. Once embraced, it enhances the experience rather than detracts from it. This was our second stay, booked through the Leading Hotels of the World Aurelian program. While we haven’t yet received an upgrade through the program, the overall service and experience remain polished and professional, and the hotel’s standards are consistently high. The Ritz succeeds in blending tradition with modern comfort, offering a stay that feels both grand and refined. It remains one of London’s most iconic hotels, and we continue to enjoy returning for its atmosphere, history, and sense of occasion.

From pulling up outside and having the car doors opened for you to leaving 2 hours later was an absolute pleasure. The whole ambiance was warm, friendly, and you were made to feel special. We were there for Afternoon tea on our Wedding Anniversary. We were shown to our table by a very nice young lady and seated. From that point it was gold standard all the way, nothing was too much trouble and it was a very special experience for my Wife & I Would we go back?…Definitely!