Shangri-La The Shard, London

Amazing hotel. Great service, spacious rooms, awesome views. The rooms have soaking tubs with floor to ceiling windows with skyline views of the iconic Tower Bridge. It just feels like luxury at its finest!

This was one of the best hotel experiences I have ever had. I was there for business for six nights on a business trip. Property is stunning with a wonderful view but what really sets it apart is its people. I find it rare these days to find genuinely kind service but the Shangri La London team cares. One defining moment was when I forgot my passport in the room. I called the hotel where Matt at the concierge answered to let me know that it might be difficult but he will see what he can do. Meanwhile I didn't expect a positive outcome so had arranged my colleague to help. When I called back, they told me Hassan was already on his way to Heathrow by train. He then immediately reached out via WhatsApp to update me real time and even sprinted to hand over my passport just in time. All of this without any charge or expectation of gratuity (but of course I did I mean how could you not!). Shangri La London really went above and beyond to make my stay a memorable one. I will be back every time I get a chance to be in London again. Thank you so much again team!

The room offers an iconic panoramic view of London that makes the stay truly special. Falling asleep with the city lights outside the window and waking up to the curtains opening at the touch of a button creates a memorable experience. The room itself is very comfortable and enjoyable to stay in, even without going out. Air conditioning works perfectly, especially during hot weather, and the service is excellent. Overall, it’s a high-quality stay that feels well worth the price.

Went here for my wedding anniversary. Nice welcome on ground floor. Lift to restaurant. good food, good service, great views on a clear day. not bad price.

We had an incredible stay. The rooms are absolutely stunning — we stayed in a suite and the views were simply breathtaking. Everything about the room was beautiful and felt very special. The service was excellent throughout our stay; anything we needed was dealt with efficiently and with great care. The only small downside was that our luggage took a little while to arrive at the room, which unfortunately made us late for our dinner plans. Aside from that minor issue, our experience was fantastic and we would definitely stay here again.