The best staycation hotel in London!! The teams are absolute fantastic - caring, kind and generous. You feel instantly at home when you walk in. The location is perfect and the amenities in the hotel are just so week thought. The quality of the food offering is splendid and overall experience is representative of the French elegance. The Sofitel beds are always the comfiest and they are even pet friendly ! We booked a couple’s massage and it was the most relaxing 1 hour pampering session! We will definitely come back !

We had a wonderful stay at the Sofitel London St James,everything was amazing the Hotel ,the room ,food and the staff. They were all so helpful and nothing was too much trouble .We have stayed here a few times and the staff have always been very attentive and we always had a great time .We think this is the best Hotel in London ,cant wait too come back !

Thank you Sofitel for another glorious stay in my go-to London hotel! I've stayed in a good few hotels around the world, and this is up there with the BEST! I've often found service lacking in European hotels (sorry, but true), especially when compared to Asia but the Sofitel St James is like home from home, with the best service around! You're honestly made to feel like family here. Beautiful rooms, especially front facing ones on the second floor, the comfiest beds - like sleeping on a cloud, and did I mention the breakfast - exceptional! And, finally, the location cannot be beaten! See you again in a couple of weeks!

Me and the wife stayed for her Birthday. The hotel is located in a great location. The whole team we met have been friendly and polite, doorman, receptionist etc all very friendly and smiling . Miriam showed us around the hotel and its facilities, continued to show us our room, all knowledgeable, friendly and polite throughout. Room was nice and clean. We had a wonderful time at the hotel. We will definitely be back.

My entire interaction with this hotel got off to a bad start. As it was the London Marathon the weekend that I wanted to stay there (which I have no interest in) the hotel deemed it appropriate to raise prices by more than 45%. I was initially offered a Superior Room for £1,232 for 2 nights for the weekend - the following weekend the same room was available for £847. That's excluding breakfast. However, as this was the weekend of my wife's birthday & our wedding anniversary, in a central location where we already had numerous arrangements & after many rounds of time-consuming negotiation, a price of £950 was agreed. Still £100 above what one would deem to be the 'normal' rate. The room itself, 420, was tiny & very poorly laid out. Where to begin. 1) there was a very big TV but no way to plug one's own HDMI cable into it as is was affixed so close to the wall that it was impossible to get into the back 2) the TV was so big that there was no place for a mirror 3) there was no decent sized desk to put one's laptop & anything else on. It was also positioned right in front of the TV. So if you wanted to do any work, one was in the way of the TV. 4) there was no dressing table in addition to no mirror 5) the way that wall should have been laid out was, the fridge & the tea/coffee-making facilities should have been closer to the end. 6) A much larger desk area should have been in place, which could double up as a dressing table. The dressing table should have a mirror and the TV didn't need to be as big for the size of room. 7) The wardrobe was way too big as well & absolutely filthy up top. I was going to put my bag on top of the wardrobe (to give me more space in the room) but when I saw how much dirt & dust there was on top of the wardrobe I decided otherwise. 8) There was no view. The room faced the back & inwards - the main view was of a crane. 9) I will say that one of the staff on reception, Jasmine, was very attentive