Sofitel Lyon Bellecour

A tired but well functioning Sofitel located next to the river in the city. Lobby area is well maintained but assigned room is showing its age. Check-in was efficient and professional. Assigned room (corner) was bright and of good size for an European hotel. Furniture is typical for the chain but showing its age which in some instances were unsightly. Everything worked as expected, viz, temperature control, wifi. There are sufficient electrical outlets for the many peripherals that this customer hosts. Shower provides good pressure but it requires stepping into a bathtub that is rather high and therefore posing a hazard for the less coordinated. Layout of the toilet is awkward - it is placed too close to the bath tub that I suspect makes it less than ideal for taller clients. Breakfast on the 8th floor was reasonable but service was chaotic and a little grating. I saw the staff admonishing a client who made an error in her seating location and I had to wait an unreasonable period for my order of a beverage; I received it after I finished the meal. But overall - a reasonable establishment - perhaps commensurates with the rates charged.

My husband and I recently stayed one night at the Sofitel and thoroughly enjoyed our stay. The hotel location is perfect - centrally located to old town with beautiful views of the river. The staff is professional and very helpful. Our room was large, comfortable and clean. The restaurant is on the top floor and has amazing views. The food was quite good. My only negative would be that dinner was very expensive. We would definitely stay here again if we are back in Lyon but probably would eat dinner elsewhere.

I was a regular guest before Covid and this is the first visit since then. I was here for 4 days and had to request a move from the first room as it was unworkable in the bathroom, and I felt quite unsafe. I had a knee injury so had requested a room close to the lift. However, apart from the entire fitout being well past it's useby date, with awful yellow varnished tatty tables and tv shoved in a corner, the bathroom was unsafe, even if I had not injured my knee, I would not have felt comfortable using this bathroom (I think it was 605 or 603). Please Sofitel, refit your rooms. 3rd floor was okay, but the rooms are looking sad and old.

We love this hotel and normally stay around 4 times a year on our way to and from our home in the South of France. It makes for the perfect city break en-route. The rooms are lovely and the staff are always very friendly and go out of their way to ensure that everything is perfect. Breakfast on the 8th floor is always spectacular, particularly if you are lucky enough to be served by Gregory who offers exceptional service and will make sure that you are well looked after. We will be returning to this hotel in June. I very much recommend it.

We’ve driven through Lyon many times before but decided this time that we would stop and make a city trip out of it. Chose this hotel because of its excellent location, within easy walking distance to the old town and being conveniently located close to the A7 main road to get in and out of the city. There was ample parking underneath the hotel and the hotel lifts are available down to that level. Another reason was the famed panoramic views from the top floor restaurant and bar. The first time we went there for breakfast, we were just blown away by the views, stretching from the west the Basilic Notre Dame de Fourvière atop the old town through the rooftops of the historic part of the city, then overlooking the Rhone river and further onto the modern city in the east. The breakfast buffet itself was excellent, including the local pralines. We had the superior room which admittedly shows its age and lacks USB charge points for mobile devices. Despite that, I particularly liked the walk in wardrobe/dressing which helped me to declutter the room and the excellent quality TV streaming which was easy to set up and operate. Above all, it was a pleasure to be served by the hotel staff, from the front desk to those in the restaurant and bar as well as the cleaning staff, all of whom were friendly, helpful and professional.