Petit Palace Savoy Alfonso XII

Absolutely wonderful hotel. Located directly across the street from Retiro Park, which is the most beautiful park! Check in was quick and easy, the guest room was specious and in a very quiet area of the hotel. Comfortable bed, pillows and plenty of amenities in the bathroom area. The breakfast was fantastic! Plenty of choices to start your day. You can request specially made omelets which the kitchen quickly makes and is served with a smile. When we needed a taxi, the hotel secured one in a blink of an eye. Walked during the day and at night, never felt unsafe, as the hotel is surrounded by luxury residential buildings. An added bonus was the bottled water left each night at no cost. A gem of a hotel in a great, great area!

The good: Staff were exceptionally good in all that they did. Bedroom was comfortable and quiet. Breakfast included a good range of foods including a hot meal. Lifts were of good order and efficient. The not so good: bathroom sink and shower water supply was poor. Hot water took an eternity to arrive- and sometimes did not. Furniture worktops were of poor quality and were already losing their veneer covering

We spent 6 nights in the PP Alfonso. Room was very comfortable, spacious and spotlessly clean. Great breakfast and the location was super.

This is NOT a 4 star hotel. It is rather a low cost, dated, ugly, cheaply furnished hotel. It’s more like an overpriced hostel. The common areas look cheap and dated too, the only nice area is actually off limits to guests. Breakfast has good selection of fruit but all pastries are store bought and its served in an, again, cheap looking, dungeony area. The ho(s)tel lacks all the service and amenities of even a 3 star hotel. The only good thing is the location and there is actually a nicer hotel a block away. Really bad price/quality ratio. Overall a really bad stay. Don’t believe in the astonishingly good reviews like I did, they have to be fake. If you are looking for a 4 star hotel, stay away.

It's a great family friendly hotel! The staff is awesome and the room are great! Excellent location! The room are very comfy and the a/c works great! Even in August with temperatures reaching 40C outside.