Petit Palace Savoy Alfonso XII

Madrid, Spain

8.5 Deluxe

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Choose Your Room

We recommend booking a stay with free cancellation in case your plans change.

02T
Doble Room, at Petit Palace Savoy Alfonso XII

Doble Room

  • Rest and enjoy, room
  • One Twin Bed or One Double Bed
  • Sleeps 2 guests
  • A feeling of superior accommodation

USD $ 349 /nt

Limited availability.

BEST FLEXIBLE RATE

You have until June 23, 2026 to cancel this reservation without penalty.

USD $388 /nt
$1,278 for 3 nights
including taxes & fees
Price breakdown

ADVANCE PURCHASE RATE

Reservation is non-refundable; no cancelation without penalty.

USD $349 /nt
$1,150 for 3 nights
including taxes & fees
Price breakdown

NON-REFUNDABLE

Breakfast Included Reservation is non-refundable; no cancelation without penalty.

USD $389 /nt
$1,282 for 3 nights
including taxes & fees
Price breakdown

A1D
Doble Room, Double, at Petit Palace Savoy Alfonso XII

Doble Room, Double

  • Rest and enjoy, room
  • One Double Bed
  • Sleeps 2 guests
  • A feeling of superior accommodation

USD $ 423 /nt

Limited availability.

BEST FLEXIBLE RATE

You have until June 23, 2026 to cancel this reservation without penalty.

USD $423 /nt
$1,394 for 3 nights
including taxes & fees
Price breakdown

32T
2 Twin or 1 Double or Full bed, at Petit Palace Savoy Alfonso XII
Room Image Coming Soon

2 Twin or 1 Double or Full bed

  • Twin or Double with breakfast
  • Pets allowed
  • Shower
  • Accessible room

USD $ 432 /nt

Limited availability.

ABC PHP

Breakfast Included You have until June 23, 2026 to cancel this reservation without penalty.

USD $432 /nt
$1,424 for 3 nights
including taxes & fees
Price breakdown

Please note: room photos and descriptions are representative of the room category. Actual rooms may vary from what is shown. Information and pricing is subject to change without notice. While we do our very best to ensure that information appearing in this website is complete and accurate, we cannot be responsible for incomplete and inaccurate representations, which may or may not be under our control. Rates are quoted in USD, based on double occupancy, and are per room, per night, and include any free nights or other discounts, unless otherwise specified. Additional guests in the room, children, roll-away beds, and incidental charges may be at an additional cost.

About the Hotel

In the vibrant heart of Madrid, amidst spectacular sites and with grand mountains towering in the distance, discover the remarkable Petit Palace Savoy Alfonso XII. Located in the magnificent El Retiro district, the hotel offers guests warm elegance and classic style with the rich comforts of modern luxury. Spacious rooms showcase beautiful contrasts of light and dark and feature stylistic elements that are both artistic and relaxing. Abundant natural light spills in through large picture windows, which offer sweeping views of the lively city beyond. Plush beds and modern amenities ensure your supreme comfort and offer a welcoming refuge after a day of exploring the excitement of Madrid.

Location

Petit Palace Savoy Alfonso XII
Calle Alfonso XII, 18
Madrid, Spain
Nearest Airport: MAD

Features and Amenities

  • General Information
  • Pet Friendly
  • Dining
  • Private Dining
  • Restaurant
  • Bar
  • Room Service
  • On-Site Amenities
  • Complimentary Newspaper
  • Laundry Service
  • WiFi
  • Bicycle Rental
  • 24-Hour Front Desk
  • Car Rental
  • Business
  • Meeting Rooms
  • Business Center
  • Nearby
  • Historic Sites
  • Shopping
  • Museums
  • Restaurants
  • Nightlife
  • Parks
  • Theatres
  • Public Transportation
  • Interests
  • City
  • Culture & Arts

Reviews for Petit Palace Savoy Alfonso XII

Poor Customer Service

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Here’s a polished but firm version that sounds credible and measured rather than overly emotional: I had a very disappointing experience with Petit Palace Savoy Afonso. I received a confirmation for a non-refundable room rate, although I genuinely do not believe that is what I selected during booking. As soon as I noticed the issue, I immediately contacted the reservation desk to explain the situation and ask whether the reservation could simply be transferred to another Petit Palace property that I became more interested in after reading additional reviews. Rather than receiving understanding or assistance, I received multiple snippy and dismissive replies from a staff member named Valentina. I was not asking for a refund — only for flexibility within the same hotel group — so the unwillingness to help, combined with the tone of the responses, was extremely frustrating and unprofessional. Customer service matters, especially when handling booking issues that are addressed immediately and respectfully by the guest. Unfortunately, this experience left a very negative impression of the property and the brand overall. Take a look at the recent negative reviews and you will see others had the same experience with booking.

LightPacker826842


Super recommended

TripAdvisor Traveler Review Rating Reviewed 6 days ago

Great place, clean and comfortable. Location 10/10: parque del retiro across the road and puerta de Alcalá 2 blocks away. It can’t be beaten. Breakfast was superb and stuff very nice. The only suggestion is to put a sofa or a couple of chairs at the lobby.

Andrea A


✨Extraordinary Location✨

TripAdvisor Traveler Review Rating Reviewed 1 week ago

The location of this property is 10/10! Across from Retiro, in the beautiful Jerónimos neighborhood, it offers easy walking access to the museum area, the castellano, and barrio Salamanca, The rooms are clean and comfortable and the front desk team is extremely friendly. It was perfect for my short stay!

Amy S


Thanks a lot mariano

TripAdvisor Traveler Review Rating Reviewed 3 weeks ago

Mariano he s amazing guy , great customer service receptionist

Hani O


The Place to Stay near the Prado

TripAdvisor Traveler Review Rating Reviewed 1 month ago

Outstanding service and beautiful rooms. The breakfast was unbeatable.

David W - Roseville, California


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