Rosewood Villa Magna

Exceptional attention to detail and service quality Outstanding dining and gastronomic experience A truly emotional and memorable stay, not just a luxury hotel Prime location in the best area of Madrid, close to main shops and restaurants Exceptional team — polite, friendly, and always willing to go the extra mile Luxurious, light-filled rooms in immaculate condition

We had the most amazing stay at Rosewood Villa Magna! First of all, the property is absolutely gorgeous. The full renovation of the hotel is stunning, from the beautiful guest rooms to the lovely bar and restaurant. We especially enjoyed breakfast on the delightful patio. Also, the location is unbeatable, as the hotel is surrounded by countless luxury stores, charming boutiques, and wonderful restaurants. But even more impressive than the hotel itself was the incredible customer service that we received. On our last evening around 11 PM, while packing for a 6 AM flight, I was shocked to find that my passport was missing. After a stressful hour of re-tracing our steps, I realized that the tax-refund agent at El Cortes Ingles (department store across the street) must not have returned my passport as we hurried out to dinner. We asked the Rosewood concierge Pablo Ayuso if he could help, and he gladly told us that he would see what he could do but cautioned that the store had closed for the night. As we continued to worry about how to re-schedule our flight and find the US embassy, Pablo unbelievably returned with the missing passport! He explained that he had contacted the overnight security at the store and somehow managed to find it. We were so grateful that Mr. Ayuso had been willing to go the extra mile to help us in our desperate situation (and what hotel has a concierge working at midnight anyway?!?). We celebrated with a night cap at the bar, and they even re-opened the kitchen to prepare a snack. We were absolutely blown away by the kindness and efficiency of Mr. Ayuso and the entire late-night staff. Thank you so very much!

Wonderful hotel in the best area of ​​Madrid, next to the main shops and restaurants. The team is kind and friendly with impeccable facilities and structure. The room is luxurious and comfortable. The breakfast is incredible and very well served. The best option in Madrid.

My husband and I spent four nights at the Rosewood Villa Magna over the Christmas holidays. It was okay, but not great. Our suite seemed due for an update, and the concierge service fell short of expectations. On the positive side, the location was excellent.

The best thing about the Rosewood in Madrid is undoubtedly the location, right in the heart of the Salamanca neighborhood, one of the most elegant and walkable areas in the city. It’s perfect for exploring boutiques, cafes, and charming streets on foot. Unfortunately, that’s where the highlights end. The hotel lacks a real lobby, it’s essentially part of a collection of restaurants and lounges, which creates a bit of confusion and doesn’t give the space much of a hotel identity. The bar is excellent and clearly popular with locals, but beyond that, there aren’t many common areas or amenities. No pool, no spa atmosphere, and overall, it felt more like a small boutique hotel than a full-service luxury property. Our room was tiny, especially compared to other top-tier hotels in the city, though it was tastefully decorated and well maintained. Still, the overall feel of the hotel was tight, there was nothing about the design or experience that reminded us we were in Madrid. It felt very residential, which I think was definitely the intention. Service was fine, but very average, not what we’d expect from a Rosewood. Nothing bad happened, but nothing stood out either. There was a general lack of attention to detail or warmth that you typically associate with five-star service. We also stayed at the Four Seasons Madrid during this trip, and it was miles ahead in every way, comfort, amenities, atmosphere, and especially service. Sadly, this has been our least favorite Rosewood stay to date.