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We recommend booking a stay with free cancellation in case your plans change.
Guest room, 1 King bed
USD $ 627 /nt
You have until April 9, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Deluxe, Guest room, 1 King, Courtyard view
USD $ 647 /nt
You have until April 9, 2026 to cancel this reservation without penalty.
Guest room, 1 King bed, fountain view
You have until April 9, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Deluxe room, 1 King bed, courtyard view
You have until April 9, 2026 to cancel this reservation without penalty.
Breakfast Included
You have until April 9, 2026 to cancel this reservation without penalty.
Premium, Guest room, 1 Queen, Street view
USD $ 735 /nt
You have until April 9, 2026 to cancel this reservation without penalty.
1 King Bed, Neptuno Fountain View, Premium Suite
USD $ 2,737 /nt
You have until April 9, 2026 to cancel this reservation without penalty.
Suite, 1 King bed, fountain view
You have until April 9, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Suite, 1 King bed
USD $ 3,562 /nt
You have until April 9, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Premium View, Guest room, 1 King, Neptuno Fountain view
Breakfast Included
You have until April 9, 2026 to cancel this reservation without penalty.
Please note, room photos and descriptions are representative of the room category. Actual rooms may vary from what is shown. Upgrades, early check-in, and late check-out are based on availability.
Commissioned by King Alfonso XIII in 1912, the newly restored Westin Palace Madrid is set near the Prado, historic monuments and some of the best tapas restaurants in town. This Starwood Hotels & Resorts affiliate offers classically styled guest accommodations that marry luxury, comfort and the latest in contemporary amenities. You will also enjoy its superb facilities, which include a state-of-the-art business center and Westin Workout fitness center.
Westin Palace Madrid
Plaza de las Cortes, 7
Madrid, Spain
28014
Nearest Airport: MAD
Answer: At The Palace, zero – because the light bulb was never changed. A simple request to replace a light bult in our room went unanswered for the entire five-day stay, to the point it became a joke. Of course, I wasn’t laughing when I saw the cost on my credit card statement. The Palace Hotel projects that it is a five-star hotel. Recently renovated, its public spaces are elegant, rooms tastefully decorated, and its hotel bar is breathtaking, located under a stunningly large dome. (I’ll admit it – the pictures of the hotel bar are what sold me on staying here.) But a beautiful hotel bar does not make a five-star hotel, does it? No, it’s in the details. For example, a five-star hotel would have its room perfect for its guest – not one where two lights were not working. And yet, it took two requests to get one lamp fixed, and the other one was never fixed. There were other service hiccups that undermined my decision to stay at The Palace. In spite of this, location is perfect, staff were always polite, and the shower was a delight. But I’m sure there’s better value to be had in Madrid than staying at The Palace – a 3.5 star hotel, at best. My suggestion is this: have a drink at the hotel bar but then stay somewhere else.
mm17nov - Washington, DC
We stayed at another beautiful hotel at the first quarter of our trip. And then booked this one for the last quarter. The location of the Palace was great, the hotel was beautiful. Our first couple of days were disappointing due to a lengthy wait to check in and a long check in procedure. While we waited for our room to be ready, we sat in the bar. It took an hour to order our drink. The following morning we went for breakfast. The service was slow even though there were few guests and our orders were forgotten. We loved our room. The bed was comfortable and there was ample storage. The staff could have been much more friendly and attentive. It felt like a lackluster uninviting experience. If chose again, it would mean staying at the first hotel and not The Palace. A “pretty face” at those prices, is not enough.
Lori S - Tulsa, Oklahoma
I am so sad to have ended my stay at this incredible hotel this morning. After 6 nights in pure luxury it is hard to go back to work and reality! Not only are the renovations stunning but the staff is what makes the hotel perfection. Prior to arrival Julia went above and beyond to select a beautiful room for me. At check-in Juan was a joy to talk with. A particular call out to housekeeping who were incredibly friendly, responsive to requests and tidied my room spotlessly. So...I guess it is clear that I highly recommend this hotel!
megan t - New York City, New York
The manager is extremely rude and went out of his way to ensure we were not welcome. When we requested assistance he refused to provide his name or any type of assistance. I was happy to leave this hotel.
Amanda M
Beautiful and comfortable room. Impeccable attention to detail. Excellent service, delicious breakfast, and superb location.
dearpolia
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I just returned The Palace package that I purchased from Luxury Link. It was absolutely lovely. The room was marvelous and the people were so nice and helpful. I must say it was quite a buy. Thank you.
-M. Hall
Just returned from 5 night stay in junior suite at Westin Palace Madrid. Breakfasts were excellent as was the dinner. The front desk was very helpful, room comfortable, spacious and well equipped with luxury bath and delightful bed. Service outstanding. Overall, a first class hotel in Madrid. Five nights was just the right amount of time to see Madrid and surrounding sights. This was an excellent value through LL.
-N. Russell
My husband and I traveled to Madrid this year and had booked a room at the Westin Palace for three nights. They put us on the special VIP guest floor in a spacious deluxe room with a magnificent marble bathroom and view of the city. If that wasn't enough, they also included a sumptuous breakfast buffet!
-J. Crofton
The Westin Palace, Madrid, was grand and our accommodations pure luxury. And their dining room served the best roast lamb in town.
-B. Ramer, M.D.
I can't say enough about the Westin Palace Hotel-Madrid in Spain. Everything was superb. The room was spacious and very comfortable. I thought that the service was first-rate. Throw in perfect weather like I had and you have the ultimate Madrid experience.
-E. Garcia