Gaia Hotel & Reserve

You'll want to get cozy for this one... but there is no short way to give an accurate review. I have never experienced anything like the Gaia Hotel and Reserve. The location is absolutely breathtaking, and surrounded by jungle. The rooms are very clean and well maintained. I really appreciated the air conditioning after hiking. The 3 tiered infinity pool is amazing, we spent a lot of time at the pool observing wildlife which is abundant. Within 2 hours of arrival we saw a Sloth and 2 Scarlet Macaws. However, the amazing staff is what truly sets the Gaia Hotel apart. José (our concierge) had reached out a few weeks before the trip to answer any questions we had and was able to help us get activities and shuttles booked in advance. As a result he helped make the trip so much easier and relaxing. I didn't know that was a service they offered when I booked it, but it was incredible to have his support. He was able to help us with Taxi's and everything within minutes. We didn't have to worry about any of the details. José took care of it all. Everyone we met there were so kind and genuine. They remembered our names, and made us feel like family. Literally everyone from the security at the front gate, shuttle drivers, housekeeping, reception, to restaurant staff. The La Luna restaurant was top tier, we had breakfast and dinner there almost every day and the quality was always excellent with a wide array of menu options. Ricardo, Andrey, and Brandon even remembered our preferences in food and drinks. The Scarlet Macaw tour of the reserve was so much fun. Our guide; Clarence was also our guide for the National Park tour is so knowledgeable and deeply cares about the preservation of the wildlife and biodiversity that we were able to witness. I could go on for days with only positive things to say. If it isn't already clear.. I will 100% come back to Gaia!

My daughters and I had a lovely stay at Gaia in June! José Gamboa was a very attentive and kind concierge, who responded to everything we needed quickly. The resort is beautiful, and all of the staff were friendly and helpful. We will definitely stay there again and recommend it to family and friends.

We absolutely loved our stay at Gaia. We had a room with a semiprivate pool right in front of our room, and honestly, it felt like our own private spot. It is technically shared with a few other rooms but no one else ever came by so we made the most of it such a treat to have it all to ourselves. All the staff was amazing, Andres at with the golf cart, we got to see some macaws and sloths, our concierge JC was amazing always available for us And at La Luna Restaurant, we had the best Costa Rican tamales Big thank for Ricardo for his kindness and great service throughout our stay

The level of hospitality and personalized service is amazing. The staff of managers and concierges (like Gary) go out of their way to make guests comfortable. The onsite restaurant is good; breakfast is delicious and the views from the dining room are a pleasant way to start each morning. Gaia has its own naturalist guides that work at the reserve and can also take you on a tour of Manuel Antonio National Park. Please take a tour with Clarence!

GAIA Hotel is one of the best hotels we ever stayed at! The hospitality is unmatched & Gary our concierge was top notch! Anything & Everything we needed, he was there to help/guide. Food & Spa were great! The room & cleanliness was great! But the views & wildlife is what set this trip apart from the rest! Thank you for a great trip!!!