Chable Yucatan

Amazing hotel and experience. Each corner is an artwork where architecture, design, history and landscaping combine perfectly. The staff is welcoming, kind and proud of the hotel.

My boyfriend and I stayed at Chablé Yucatán last September, and as we were reminiscing all the properties we’ve had the privilege of staying at (think the St. Regis Rome, Ritz Carlton Puerto Rico, Secret Bay, St. Regis Venice, etc.), Chablé is by far our favorite, and we had to come here and leave a review! This was my first time staying here, and my boyfriend’s second time. The location of the property is stunning - it’s set against the backdrop of a historic 16th century hacienda, with lots of features from the original property tied in with the more modern amenities. Sometimes you’d get lucky and see the resident deer exploring the grounds, along with plenty of birds, and we even got a surprise visit from a grey fox! The rooms were gorgeous and very private, and for the vast majority of our stay, it felt as if we were the only people there. The staff members are kind, welcoming, and eager to assist, so you never feel as if you’re an inconvenience. They were happy to converse with us in English and Spanish, and were a helpful resource in finding cool things to do both on and off property. The food was also very good (especially breakfast, with their delicious pastries and butter!) although dinner sometimes left a little to be desired. Keep in mind that Chablé Yucatán is not on the coast, but rather tucked into the jungle 35 minutes from Merida. For my boyfriend and I, this wasn’t a concern at all - we loved exploring the small towns in the surrounding areas, talking with the locals, seeking out abandoned haciendas lost to the countryside, and swimming in the numerous cenotes in the region. However, if you’re into laying out on a beach, you won’t find that here. All that being said, a rental car is a must! We never felt unsafe, and felt as if we were right at home. I can’t wait to travel back to Chablé Yucatán soon!

Can’t more highly recommend a visit to this hotel. Everything about it is really special. The staff is very friendly and the facilities are impeccable. We stayed for 5 nights and found it to be one of our most tranquil stays. The new kids club adds a host of activities for the little ones.

I was very excited to spend the day at Chable Yucatan during my visit to Merida in June. I scheduled as a guest almost $1000 worth of spa services. While the facility itself was beautiful, and I had one of the most amazing massages at the end of the day there was nothing but confusion about my bill, and ruined my whole spa experience. Over a week later I am still going back and forward with the resort over the charge for a $60 hamburger and can of coke that wasn't worth $60.

My recent stay at Chablé Yucatán was truly exceptional, with one notable exception that left a lasting impression. The hotel's luxurious amenities, stunning design, and commitment to service excellence made for an unforgettable experience. Concierge Service, Unfortunately, our experience with one of the concierges, Samuel, fell short of expectations. He seemed to prioritize guests who opted for more expensive services, and even asked if we wanted to pay extra for luggage pickup. This attitude was disappointing, especially given the hotel's luxury.