The Square Milano Duomo

On my last evening at this centrally located hotel,the emergency light went on in my room, shining directly in my face and waking me up at 3 AM! I of course searched for an off switch which I found none. Call the reception desk and not get an answer. Finally went off 45 minutes later. This light went on again at 4:00 and stayed on till 5:00 a.m. I again called the reception desk and received no answer. After my shower I did call the reception desk, did get an answer and did speak to the reception desk manager. Lara. She naturally apologized and said she would look into it. When I checked out a few hours later, Lara again apologized and took my two drinks off my bill. She informed me that unfortunately she could not refund my room charge at that moment because it was arranged through a travel agent. The hotel now claims that there was no refund promised. So in the event that you do ask for a refund, make sure you video tape it because Lara the reception desk manager was not telling the TRUTH! RECEPTION DESK PHONES SHOULD ALWAYS BE ANSWERED!! SO DISAPPOINTED in this hotel...been to Milan four previous trips and this experience soured my opinion of this HOTEL CHAIN!!!!!

Enjoyed staying here. Room was small but very clean and updated. Breakfast was great. Hotel is very well located in Milan near the Duomo. Staff were very accomodating.

The Square Milan An ideal hotel, located less than 5 minutes walk to the Duomo is the ideal for your Milan stay. Exceptional staff with a very friendly attitude made the stay. Large and well decorated rooms , this hotel has a cosy and welcoming atmosphere. Comfortable beds with a range of pillow choices , well lit bathroom and our room had a small balcony allowing fresh air and a place to sit outside . Easy walk to a range of local restaurants and the Duomo allow you to explore Milan so easily. Breakfast was a large buffet with every type of option from cooked breakfast to traditional European continental . Coming back to Milan ? .. I’d stay at The Square without hesitation .

The hotel location is great - the cathedral is maybe a three minute walk, and there is easy access to the metro and tram system. We stayed for a long weekend in the junior suite. There is a privacy wall between the two beds (one is a sofa bed) and the room was beautiful. Lots of storage and hanging space. Took a while to figure out the lights which are a touch pad system rather than switches. The hotel were very helpful with taxis and information. The roof top bar is nice - at certain times there is a minimum spend of 23 € on your first drink. Good views. Breakfast was great, lots of choice of cereal, pastry, fruit, scrambled eggs, bread etc. my husband had one of the menu items (small charge) and it was lovely. The staff were very friendly and cheerful. Would 100% recommend, we looked at so many hotels and kept coming back to this one so booked it and I’m glad we did.

very good choice for a stay in centre of Milano in a good walking distance to the Duomo and shopping area as well as to Parco Sempione and even Brera district. Reception very friendly and helpful. The room was bright and very clean and not noisy, we stayed on the fourth floor. A very good choice at the breakfast buffet. Our thanks go to Georgia for the good tips for restaurants, which we did appreciated. Roof top bar too expensive for what you get. We would be happy to return to this hotel whenever we would decide another Milano trip.