Hotel Ivy, a Luxury Collection Hotel, Minneapolis

We celebrated our birthdays at the Ivy Hotel again, and the suite was amazing—upscale, comfortable, quiet, and spacious. The hotel is lovely, and the spa was excellent. The restaurant served fantastic food; my favorite was the brick chicken with crisp skin and tender, flavorful meat. This remains one of my favorite hotels in downtown Minneapolis, and I’d happily stay again.

I truly wish I could give this hotel a higher rating knowing how amazingly attentive and caring the entire staff was throughout my stay. In fact, every time I interacted with them, they were utmost gracious and professional. However, there were still several deficiencies that cannot be overlooked. To start, the rooms are extremely dated with a weird design (large honor bar in the middle of the room that simply just takes away space) and the bathrooms feature very small showers--not what you would expect for a hotel of this caliver. Complimentary bathrobes are provided, but slippers need to be requested, which again, is something basic you expect a luxury hotel to have ready in the room without the guest being required to call for such item. Further, I found the F&B experience to be extremely inconsistent: room service dinner was outstanding whilst breakfast was a disaster--my omelette was served with pieces of lettuce that made it very soggy instead of harsh browns or a tomato the way most hotels would do it to prevent damage to the omelette and my pancakes were literally served on the plate without any garnishing, not even whipped cream.

We live 30 minutes south of Minneapolis and the Hotel Ivy was the perfect fit for our New Year’s Eve stay. My wife and I were welcomed with a smile and check-in was a breeze. Our room was clean, quiet and had a great view. The bed and bedding was quite comfortable. We stopped at the very “lively” lobby bar and the service was excellent. The cocktails were pretty good too 😀. At $60, the valet parking seemed a bit overpriced so we parked at the above ground lot just behind the hotel for half the cost. The Ivy Hotel has a very good buzz throughout with helpful and smiling team members. I’d highly recommend this property.

From the moment we checked in, to the time we checked out, we were greeted by kind, cheerful and helpful staff. It was the best level of service I have ever experienced at a Marriott property and I travel often for business. The hotel was exquisite! Our rooms and all common areas were furnished beautifully and impeccably clean. I cannot wait to come back!!

Excellent experience, the room was well set up and decorated and they even helped us celebrate our anniversary with some dessert! That was really appreciated and top class thank you very much!