Grand Hotel du Lac

I had a late cancellation, due to an emergency room visit in Hue City, which delayed me and caused me to alter my travel plans. When attending to cancel, this hotel requested extensive medical records — fine, but an invasion of privacy. I supplied the records to them, nonetheless. They still charged me, gave me a 6-month travel credit that I will not be able to use. While this might be a nice hotel with nice rooms, etc. I find their management highly unprofessional, with poor service, and unworthy of your time if you need them in an emergency situation. Best to look around elsewhere, perhaps.

The manager told me Christmas is just a business for him, as Easter. With a smile. He is so fake. I was hurted because there is decoration about it, we went to the church in town, but in reality everything is a simulation in this hotel. After that, service became strange. Regarding the spa, forget about luxe experience. Almost useless. This hotel is banal for this category. Prices aren't honest. Guys, you can have so much better in other places for 2. I have to feedback it. Respect you.

This is a beautiful hotel. We stayed in a junior suite with balcony for our 42nd wedding anniversary. The room, the hotel, Julian and Yulia at reception, everything was perfection.. We arrived early in the morning after our flight and they graciously stowed our bags so that we could go explore until the room was ready. Dont hesitate to book this hotel. It is gorgeous, an histore building from 1874, charming, elegant, impeccable, very clean with warm reception. It was a lovely start to our anniversary trip. I can't say enough good things about it. Everything was 5 star

You cannot go wrong when staying at a 5 star hotel under the Relias & Chateau name. Our four night stay was amazing with excellent service. Our view room was upgraded to one with a balcony which we enjoyed very much. Waking up to see the view was a delight. We came to Vevey especially to visit the UNESCO Lavaux wine region. We have discovered in past visits to Switzerland they have amazing wines. The Grand Hotel Du Lac lobby has amazing fresh flowers and elegant sitting lounges as well as an outdoor patio. The hotel provided lots of bottled and boxed Henniez water for your day outings and added little chocolates in the evening. The buffet breakfasts with choice of hot entrees are plentiful and of high quality. We also enjoyed a fabulous dinner in the Veranda room. The location is great right by the water, we took a taxi from train station but after getting familiar we could easily walk to the train station ( about 15 min) for day outings. Also, the hotel provides a pass (download to your phone) where the local buses were free and offer half price for the admission to the Chillion Castle. The local 201 bus is right around the hotel which we took to visit Montreux and castle. There is a public laundry mat about 2 blocks away which we needed after traveling through France earlier. We had an amazing stay. Thank you.

A wonderful, elegant, comfortable and first class, 150 year old hotel. We absolutely loved our stay here. It was the one destination (of 7 different destinations in Switzerland) that we splurged. We upgraded to a waterfront suite, with a balcony. We very much enjoyed our 2 night stay here. The hotel is small, quaint, clean, with beautiful flowers everywhere…both inside and outside. It’s a hotel that allows you to feel the elegance and opulence of a time long gone. The location of the hotel couldn’t be better while staying in Vevey. We absolutely loved our stay here and would suggest to anyone to stay in Vevey and at the Grand Du Lac Hotel. The entire staff is awesome, but we want to make a shout out to Julian and Andrzej, who were both absolutely amazing. They helped us so much and worked hard to make our stay comfortable. Thank you!!!!