Four Seasons Hotel Mumbai

An exceptional hotel run by a kind and professional team. The staff, quality of rooms and overall hospitality was perfect.

My brother and I went to AER initially which was an amazing experience. We clicked pictures but photos didn’t really justify the beauty of the place. The staff was extremely warm and welcoming. The guy that served us was Vallabh and he was so kind. There was another very gentle guy too but can’t recall his name. Then we wanted to try crabs for the first time and their concierge team helped us out with a place called Trishna. What an experience! Tarun was a great great help, we just loved it so much. Thank you so much Four Seasons for an amazing evening. It was wonderful being there with you.

The entire staff is really polite and very helpful towards you. Be it at any hour of the day or night , they treat you with the same hospitality. A special mention to Chinmay from front desk a really great employee who gave his time to assist me with my requests, and everything else I needed while my stay.

I had an absolutely wonderful stay at Four Seasons Mumbai. From the moment we arrived we were given an exceptionally warm welcome and a seamless express check-in. Fagun, Tejas and Sonali greeted us with such genuine hospitality and care true Four Seasons professionals! Prateek and Ashay made us feel completely at home while the entire P&C team especially Moin, Nabeel, and Hari went above and beyond with their positivity and thoughtful handwritten cards. A special shoutout to Chinmaee, who not only arranged travel options for us (especially reassuring given our worries about the rains) but even handwrote the suggestions, which was such a sweet touch. We were also grateful to meet the Hotel Manager Mr. Aruni, who personally checked in on us with such kindness. And last but not the least Esha, our breakfast server, took great care of us. Servers at Opus Umii and Nathan were kind too.. not to forget Chef Shridhar who gave us some amazing food suggestions…. This stay truly reflected the warmth and personalized service Four Seasons is known for…. a memorable experience I’ll always cherish.

Great location and excellent staff! Chinmay at the front desk and Fagun, the Guest Experience Manager, went above and beyond with personalized service. I’ve stayed here for years and the quality keeps improving. Breakfast is always top-notch, thanks to Baby, Anes and the team. Can’t wait to be back!