Four Seasons Hotel Mumbai

It was an excellent experience from day we walked in until we left. We have done in the past many 5 star property in Mumbai. This one the reception is not as Grand as the others but inside , we have had been cocooned and enjoyed good food and a superb atmosphere with the roof top contributing. We tried the room service and was excellent. The house keeping people were on their toe . Quick and efficient service . The interaction with the concierge via Whatsaap just great !!! Over all we have this time to give a 10/10.

Overall enjoyed our stay at the Four Seaons although service felt a bit flat. Pros: - Amazing breakfast spread - Showers are very nice - Beds are super comfortable - clean and modern - Aer has great views and drinks - Gym is splendid Cons: - Service was not at the four seasons standard. They had welcome drinks that were not offered to us at check in (not sure if this is because we booked with Fine Hotels and Resorts) and had slow responses to questions. Additionally management set up a call with me afterwards to discuss our issues but failed to call at our allotted time. - not very kid friendly. Was told there were activities for the kids at check in and when we asked again the next day they stated no such activity were there. Definitely more for business/adults. - pool is closed. Although this is clearly stated on the website, they failed to mention it again at check in. - rooms were small. Although some staff let us know that we could add a rollaway bed, ultimately they weren’t able to and really never tried.

From beginning to end, this was a seamless stay. We stayed for only 2 nights but would have loved to stay for more. Staff attentiveness in the hotel make your stay special. Nothing is too much trouble. Very comfortable and spacious room. Every amenity possible and serviced to a high standard . Beautiful public areas. Excellent breakfast. Food and dining options included local and western food available. Beautifully cooked and tasty. Communication with porter and concierge service second to none. Email communication prior to booking was efficient and smooth. Having used other 5 star chains ie Ritz Carlton and Fairmont, we were impressed with the Four Seasons and wouldn’t hesitate to recommend.

The experience began the moment we entered the lobby. The ambiance was stunning, and we were immediately welcomed by friendly and efficient staff who made check-in a breeze." Special thank you to. Ms Diya at the front desk for their warm welcome The service throughout our stay, especially from the restaurant team, was impeccable." Specially by chef Mr. Baghelwho really made our dining experience a really memorable one.

Stayed at Four Seasons Bombay for our 1st Year Anniversary and the staff went above and beyond to make our stay super comfortable and luxurious. Aashrit Maheish’s attention to detail was commendable. Would love to visit again :)